Forum Discussion
Run-Time Error 3340: Do NOT have problem updates installed
thefaydra check if this helps :
To downgrade version, you need to launch CMD.EXE as Administrator and then add 2 lines:
[Office 2016/2019]
cd %programfiles%\Common Files\Microsoft Shared\ClickToRun
officec2rclient.exe /update user updatetoversion=16.0.12130.20272
Office [2013 with windows 32-bit]
cd %programfiles%\Microsoft Office 15\ClientX86 officec2rclient.exe /update user updatetoversion=15.0.5179.1000
Office [2013 with windows 64-bit]
cd %programfiles%\Microsoft Office 15\ClientX64 officec2rclient.exe /update user updatetoversion=15.0.5179.1000
Hi I have the Spanish version of Office 2013 32 bits. I try your solution but is not working.
I am not find officec2rclient.exe in my computer.
Someone Knows when Microsoft will fixe the problem. They expected solve it the 29th, but not yet.
Regards from Spain and sorry by my English.
- Shane Groff
Microsoft
Are you certain that you have a C2R install?
If you start Access, click Open Other Files, then Click Account, do you see a button that says 'Update Now'? Or do you just see 'About Access' like this:
If you have an MSI installation, rather than C2R, you should install KB2965317
Shane
Thanks a lot by your answer.
I have the update button and when I try to update the system inform me that I have the last one: 2019 12 November, 15.0.518901000, KB 4527848
I try your one but is not compatible with my system.
Is my installation a C2R? Will come the solution about the 10th of December?
Best regards
Jordi
I am trying to update every day but the error is not fixed yet. 10th of december with out news.
