Forum Discussion

thefaydra's avatar
thefaydra
Copper Contributor
Nov 18, 2019

Run-Time Error 3340: Do NOT have problem updates installed

Like many others, I returned to work today (11/18) only to find our app spitting out this Run-Time 3340, query is corrupt error. I tried searching the latest updates for the problem updates (KB448412...
access
Shane Groff's avatar
Shane Groff
Icon for Microsoft rankMicrosoft
Nov 19, 2019

lwestberg II'm not sure I understand your question.

 

When you choose 'File', then 'Account', what does it say under 'About Access'?

If it doesn't show a Version/Build number there, if you click on About About Access, then what build number does it show then?

 

Shane

lwestberg's avatar
lwestberg
Copper Contributor
Nov 19, 2019

Shane Groff 

 

Attached are two screen shots.  Thanks for the help.

  • Shane Groff's avatar
    Shane Groff
    Icon for Microsoft rankMicrosoft
    Nov 19, 2019

    lwestberg You are on Office Insider channel, so I think the Update Now option is hidden inside the Office Insider button.

     

    You might need to switch from Monthly-Targeted back to Monthly in order to ensure you get the fix right away (it will be available soon, regardless, but I know it is available now for Monthly channel).

    • lwestberg's avatar
      lwestberg
      Copper Contributor
      Nov 20, 2019

      Thanks for yout input I appreciate it.  Most of our machines have the screen shots in there attachments.  Do you have a suggestion?

       

      Any help is appreciated

       

      Shane Groff