Forum Discussion
thefaydra
Nov 18, 2019Copper Contributor
Run-Time Error 3340: Do NOT have problem updates installed
Like many others, I returned to work today (11/18) only to find our app spitting out this Run-Time 3340, query is corrupt error. I tried searching the latest updates for the problem updates (KB448412...
lwestberg
Nov 19, 2019Copper Contributor
Do you have an idea as to why this option does not show up in my Office365 menu? v1910 or v1902
"File/Account/UpdateOptions/UpdateNow to get a fix for this issue."
Thanks for any input!
Shane Groff
Microsoft
Nov 19, 2019lwestberg II'm not sure I understand your question.
When you choose 'File', then 'Account', what does it say under 'About Access'?
If it doesn't show a Version/Build number there, if you click on About About Access, then what build number does it show then?
Shane
- lwestbergNov 19, 2019Copper Contributor
- Shane GroffNov 19, 2019
Microsoft
lwestberg You are on Office Insider channel, so I think the Update Now option is hidden inside the Office Insider button.
You might need to switch from Monthly-Targeted back to Monthly in order to ensure you get the fix right away (it will be available soon, regardless, but I know it is available now for Monthly channel).
- lwestbergNov 20, 2019Copper Contributor
Thanks for yout input I appreciate it. Most of our machines have the screen shots in there attachments. Do you have a suggestion?
Any help is appreciated