Forum Discussion
Run-Time Error 3340: Do NOT have problem updates installed
MicrosoftHi. What version/build of Office do you have? (where to get this information unfortunately depends on which version/build you have, but try starting with File/Account or File/Help).
KB4484127 is specific to Office 2010, KB4484119 to Office 2013, and KB4484113/KB3085368 are for Office 2016 MSI installations.
If you don't have any of those updates, it suggests that you have either Office 2016 Click-to-run, or Officed 365. If you do, you can use File/Account/UpdateOptions/UpdateNow to get a fix for this issue.
If you have Office 2016 MSI, then there is a fix avaialbe here:
https://support.microsoft.com/help/4484198
For Office 2010/2013, a fix will be available soon.
Shane Groff
Access Engineering
Shane Groff I wanted to personally thank you for the help you provided @thefaydra regarding the "run-time error 3340: Do NOT have problem updates installed" issue. I have developed a database app over the past 20+ years that handles family financial management and personal investment management. Today I ran into the "Query is corrupt" issue while using my app to process some QCDs out of my IRA. I spent most of the afternoon trying to fix the issue without any success. Longer story short, I found your thread on this issue. Thank you so much! I ran the update and everything cleared up. What a relief!
Do you have an idea as to why this option does not show up in my Office365 menu? v1910 or v1902
"File/Account/UpdateOptions/UpdateNow to get a fix for this issue."
Thanks for any input!
- Shane Groff
lwestberg II'm not sure I understand your question.
When you choose 'File', then 'Account', what does it say under 'About Access'?
If it doesn't show a Version/Build number there, if you click on About About Access, then what build number does it show then?
Shane
