I have an access application that runs fine on my laptop but on my desktop it hangs up (unresponsive) when I query field that then should bring in all associated data. It works on a number of computers, but not my main desktop. Windows 10Microsoft Office 365 Home

Stephan7754 Is the accdb located on the same computer (e.g. on a shared network folder, or on the laptop) and only opened from different computers?Do you have anti-virus software on the desktop computer than might be interfering? Anything else different? Windows 10 on both computers, MS Office versions the same?

The file is stored in a one drive folder, so both computers access it from the same place... In fact it was pushed to the one drive folder from the desktop and then later accessed it from the same folder on the Surface notebook. Both computers are using only Microsoft's anti-virus All versions are the same, all kept up to date....

Stephan7754 "...The file is stored in a one drive folder,..." Just so you know, running accdbs which reside in a OneDrive folder is generally considered a high risk approach. You ought to look into a more standard shared location on your network. Also, it sounds like this is not a split accdb relational database application because you refer to "it" Another unsafe approach. Sharing of a single accdb (with both tables and interface objects in it) is another high risk practice that is regularly associated with corruption of data. I suggest you invest some time in learning more about standard ways to design and deploy relational database applications, which is done with the following general guidelines. Split the relational database application into two files, one containing ONLY the tables with your data and one containing the remaining interface and logic--forms, reports, queries and VBA. The data file, usually referred to as the "Back End", is stored in a shared folder on your LAN (and again, OneDrive is considered an unsafe location for Access relational database applications in production). The interface and logic file is usually referred to as the "Front End". COPIES of the Front End, or FE, are deployed onto each user's computer and linked to the Back End, or BE. That way the data is shared, but each user has their own copy of the interface. If something goes wrong in any one of those FEs, it doesn't interfere with others. It's hard to know if the sharing arrangement here is the root of your performance problem (two people using one single accdb on OneDrive), but I will venture to suggest it's quite possible and unsafe.

George Hepworth I have had a Access database built for my personal and family's use. It's a way to manage a remodeling project. My issue is that I would like to run it on my desktop but it fails when I select a vendor on the invoicing screen. Access just crashes. It runs fine on my old Surface notebook, but crashes on my new Alienware desktop.Both run windows 10 and Microsoft 365. Both are at the same build level. I've reinstalled both windows and 365 on the desktop assuming there was something wrong as received from Dell, but it didn't resolve the problem. The file is the same, I've copied it between the computers, downloaded from One Drive, tried many methods, it's not the file. https://1drv.ms/u/s!AhEMxc4LabRjitQpDkpar8oUnr63lw?e=GCGwCD Here is a link to the file if you want to try... Thanks if anyone can help.

stephantmi54 The VBA in the mdb is password protected. That makes it impossible to trouble-shoot. Perhaps you can provide the password? Or a version of the mdb without a password?

query | Microsoft Community Hub

11 Replies

George Hepworth
Steel Contributor
Jun 12, 2020
Stephan7754

Is the accdb located on the same computer (e.g. on a shared network folder, or on the laptop) and only opened from different computers?

Do you have anti-virus software on the desktop computer than might be interfering?

Anything else different? Windows 10 on both computers, MS Office versions the same?
- Stephan7754
  Copper Contributor
  Jun 14, 2020
  The file is stored in a one drive folder, so both computers access it from the same place... In fact it was pushed to the one drive folder from the desktop and then later accessed it from the same folder on the Surface notebook.
  
  Both computers are using only Microsoft's anti-virus
  
  All versions are the same, all kept up to date....
  - George Hepworth
    Steel Contributor
    Jun 14, 2020
    Stephan7754
    
    "...The file is stored in a one drive folder,..."
    
    Just so you know, running accdbs which reside in a OneDrive folder is generally considered a high risk approach. You ought to look into a more standard shared location on your network.
    
    Also, it sounds like this is not a split accdb relational database application because you refer to "it" Another unsafe approach. Sharing of a single accdb (with both tables and interface objects in it) is another high risk practice that is regularly associated with corruption of data.
    
    I suggest you invest some time in learning more about standard ways to design and deploy relational database applications, which is done with the following general guidelines.
    
    Split the relational database application into two files, one containing ONLY the tables with your data and one containing the remaining interface and logic--forms, reports, queries and VBA. The data file, usually referred to as the "Back End", is stored in a shared folder on your LAN (and again, OneDrive is considered an unsafe location for Access relational database applications in production). The interface and logic file is usually referred to as the "Front End". COPIES of the Front End, or FE, are deployed onto each user's computer and linked to the Back End, or BE. That way the data is shared, but each user has their own copy of the interface. If something goes wrong in any one of those FEs, it doesn't interfere with others.
    
    It's hard to know if the sharing arrangement here is the root of your performance problem (two people using one single accdb on OneDrive), but I will venture to suggest it's quite possible and unsafe.

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