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hlau_msd's avatar
hlau_msd
Tin Contributor
Sep 24, 2026

Preview report out of memory error with Access Version 2609 (Build 20430.20092)

We have multiple customers reporting issues with latest Access version 2609 Build 20430.20092 when previewing reports. 

(2004) There isn't enough memory to perform this operation. Close unneeded programs and try the operation again.

This error seems to occur right when we preview a report and the report will not open. At the moment, we have been rolling Office back to version 2608 to resolve the issue. 

access

10 Replies

  • Jaspos's avatar
    Jaspos
    Tin Contributor
    Oct 05, 2026

    I had this same issue when my PC updated to the new office version on Fri (on the current channel, not pre-release)

     

    But I found a fix (for my main DB at least)

     

    If you cannot revert back your office version, this simple fix worked for me - if you have your DB set to having a custom icon for your application AND form and reports, in settings simply uncheck the box saying 'Use as form and report icon. You'll lose custom icons on your forms and reports, but, for me at least, it fixed the issue with the memory error on reports, and my Access app is back and fully working.

  • HansiFlicker's avatar
    HansiFlicker
    Copper Contributor
    Sep 29, 2026

    Hey Karl_Donaubauer, do you have any updates? We have multiple customers having the same issues. is there a fix availible soon? many thanks for your reply.

  • andybentley52's avatar
    andybentley52
    Copper Contributor
    Sep 29, 2026

    I have the same problem, but it only appears to effect databases with the .accdr extension.
    Identical database but with .accdb works ok.

  • Karl_Donaubauer's avatar
    Karl_Donaubauer
    MVP
    Sep 25, 2026

    Hi,

    There have been several reports about this for version 2609 in the last 10 days, e.g. on Q&A. 

    This looks like a recurrence of an older problem. According to one report the old workaround from back then also helped in his case:

    If you open a second (dummy) report before previewing a report the error should not occur.

    An MVP colleague informed Microsoft about the problem today. If I hear any updates, I’ll share them here.

    Servus
    Karl
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