Forum Discussion
Jlorbz
May 05, 2022Copper Contributor
New "OLE" Problem with Legacy Chart Types MS Access Office 365
In the last week we started seeing problems with legacy charts (apparently displayed as ole objects) on access forms. Some PC's suddenly can't load them (Windows 10) but the "Modern Charts" seem to w...
arnel_gp
May 05, 2022Steel Contributor
if you are using Newer version of MSA, then convert the old chart to modern chart.
i guess, msa supplies the library for the chart and not the os.
i guess, msa supplies the library for the chart and not the os.
- JlorbzMay 05, 2022Copper ContributorThat was what was puzzling. I could find no differences between the installations other than the OS version. They're the same version Office 365 version. All references were the same. Weird. I didn't realize I could convert the charts but but instead replaced them and we're good now.
- George_HepworthMay 06, 2022Silver ContributorWe are starting to see similar reports on other forums of problems with charts. If Arnel's fix doesn't correct the problem, try rolling back recent Windows/Office updates to a version that still works.
- isladogsMay 07, 2022MVP
I've not had any problems with older charts failing to display in different versions of Win 10.
Although there is a convert option for the older 'classic' charts, this is to convert to a Microsoft Graph Object ....NOT to a modern chart. AFAIK you cannot convert from the older charts to the modern charts.
In any case, the convert option has NEVER worked for me. Attempting to do this always results in the message 'an unexpected error has occurred. Please exit & restart Access. When I do so, the chart no longer exists
The older 'classic' charts also have an option to convert to an image but of course that will no longer update as data changes. I also get the OLE object is not registered error but the image is successfully created anyway