Forum Discussion
MightyAxle
Nov 19, 2021Copper Contributor
Random Freezing on Windows 11 ( Build 22000.318.0 )
I have a new HP Laptop with an Intel(R) Pentium(R) Gold 7505 @ 2.00GHz 2.00 GHz with 4 GB RAM and a 120 GB SSD and have experienced random freezing since upgrading from Windows 10 to Windows 11. ...
SalmanAhmed
Jan 03, 2022Iron Contributor
Hi Kurthh
From Event Viewer, go to Windows Logs, from the right sidebar click Create Custom View, and apply the filter (Check the highlighted boxes) as shown in the screenshot.
Find the logs that occurs at the same time when the Windows got frozen from the below categories.
- Windows Logs > System
- Windows Logs > Application
Kurthh
Jan 03, 2022Copper Contributor
Thank you for your guidance SalmanAhmed
i have succeeded to save the windows logs in csv format but the application & services gives an error and cannot be saved for some reason it says its too large?!
i also saved the summary page events with all critical events in .evtx format.
problem is how do i attach them for you in this forum?