Forum Discussion

KhoiMN's avatar
KhoiMN
Copper Contributor
Sep 17, 2026

Microsoft account locked

My current gmail, which I have full access to, is currently linked to an old Microsoft account which I have been trying to get into. The account in question has 2FA enabled with an old deleted gmail account linked, so whenever I try to log in with my current account, Microsoft keeps sending emails to that dead account. I have many emails of recovery codes and security notices from 2022 when the account was still active. Am I able to recover the Microsoft account, or, at the very least, remove my current gmail from the Microsoft account.

1 Reply

  • George_Hepworth's avatar
    George_Hepworth
    Silver Contributor

    Unfortunately, you've chosen the wrong place for your question. This forum, Access, is for support of the Microsoft Access database application, not your Microsoft account.

    In addition, it's worth pointing out that this community is made available as a place for peer-to-peer support between users. Participants have no way to offer the assistance you need.

    I suggest you start here: 

    https://support.microsoft.com/en-us/support/supported-products/microsoft-365-supported-products