Forum Discussion
Microsoft Account Access Blocked Due to an Old Encoded Full Name
Hello, I am experiencing a serious issue with my Microsoft account. When I sign in, Microsoft still shows my old email address and old phone number as security information, even though I have alrea...
Seems quite well known that when an account contains old or corrupted Unicode/encoded name data, the dashboard may fail to render, causing blank pages or endless sign‑in loops. You must escalate the case directly to Microsoft Support for manual profile correction.