Forum Discussion
Locked out of Microsoft 365 Business Tenant
I am the sole global admin for my Microsoft 365 Business tenant and I have been completely locked out due to an MFA issue. I cannot access the admin portal, cannot reset MFA, and cannot verify my ide...
You have already initiated the correct process with the Data Protection team. The most effective action now is to call Microsoft Support again, reference your TrackingID, and insist on escalation to Data Protection. This is the only supported path to regain administrative control.