Forum Discussion
JPG images (converted from HAIC format by Photos app) on Access form do not display (Error 2245)
Hello all This is my fist time posting on this forum. I was sent here my Microsoft support who could not help me with my problem. I could not find any topics on this subject on this forum so have st...
- Thanks George
Yes, there is an issue with the JPG created by Microsoft's Photos app.
However, I have now managed to convert the HAIC image to JPG by sending it from the Apple iPhone via Mail. This action automatically converts the HAIC format to a JPG format.
This JPG does not have any issues in Access.
I wonder if this is something that needs to be submitted as an issue to Microsoft Photos app?
Thanks George
Yes, I can. I can attach the original and the converted jpg, but not sure how I can do this in this forum. The insert Photos option does not seem to work... sorry new here...
OK, worked it out 🙂
Here are the links
HEIC image: https://1drv.ms/u/s!AuLbF6yK_DMMecjYs8wZpHczIGs?e=ZXdkTj
JPG image: https://1drv.ms/u/s!AuLbF6yK_DMMehlG56XGFu7SoFU?e=QDmeDn
You might also want to visit Apple's support site and see if you can find more information about their image formats. In the past, images I have downloaded from my iPhone are in .jpg format, by the way, so I've not seen this new HEIC format that I am aware of.
- Thanks George
Yes, there is an issue with the JPG created by Microsoft's Photos app.
However, I have now managed to convert the HAIC image to JPG by sending it from the Apple iPhone via Mail. This action automatically converts the HAIC format to a JPG format.
This JPG does not have any issues in Access.
I wonder if this is something that needs to be submitted as an issue to Microsoft Photos app?"Yes, there is an issue with the JPG created by Microsoft's Photos app."
Ah, I should have thought of that. Your experience correlates with mine where I upload the images from the iPhone to OneDrive rather than mail, but that does the conversion properly.
Yes, definitely let MS know about it. It might help.
- Not sure how I contact Microsoft about this issue... Any suggestions?
