Forum Discussion
Customers from a same company different campus
I am trying to build a database to quote my products and i have a challenge managing customer information. Let's say i have a customer working for a university, and this university has several ca...
I don't think so. That's way too much detail for too little gain. I would start with talking to the people in the Shipping department. They have been getting packages to their destination for years. My guess is that you need to capture a few Shipping Address fields at the point of order entry, and that's all there is to it.
- Tom, thank you for your answer, i do respect your point of view, however, the ability to pinpoint the exact location of the customers is very useful. Like what will happen if the sales man is out of town? So, there is a real need for that.
- > pinpoint the exact location of the customers is very useful
The point I was trying to make is that you should capture that when the order is being taken.
"Arizona State University"
"Department of Engineering, Earthquake Lab, Building 4, Door 3"
"123 University Drive"
"Tempe, AZ 85000-1234"
How was your chat with the Shipping Department?- Hi Tom,
The chat it was not very useful, they do this by sending an e-mail to the end user.
I was thinking that maybe it could be added on a table, that way if a customer calls and say, Hey I'm at ASU on Engineering, you just look up for that on the database and you do not have to ask for directions to the customer, you can just go an tell him, May i have your building and lab please?
Just a thought
Thank you for your input
