Forum Discussion

hlau's avatar
hlau
Copper Contributor
Oct 15, 2026
Solved

Crashing Issue - Access Version 2610 (Build 20527.20054)

We have multiple customers reporting crashing issue when navigating tab control with Access Version 2610 (Build 20527.20054). For now we have customer rolling back their Office to version 2609. 
access
  • George_Hepworth's avatar
    George_Hepworth
    Oct 15, 2026

    I believe that is the Current Channel (Preview), correct?

     If so, you should advise your customers that running a production application in the Preview channel means they are more exposed to bugs. It's probably out of your control, but advising them would still be a good idea. 

     

    If you can provide a database that displays this behavior, that would be helpful in reporting it to Microsoft. Thanks.

     

     

George_Hepworth's avatar
George_Hepworth
Silver Contributor
Oct 16, 2026

Thank you for sharing the crash dump. Microsoft has been able to repo the problem. 

Karl_Donaubauer's avatar
Karl_Donaubauer
MVP
Oct 17, 2026

Henry:  They were able to figure it out very quickly thanks to your perfect crash dump. What a “lucky break” that we had to work through this topic recently.

😉
Karl