Forum Discussion

dclutton's avatar
dclutton
Copper Contributor
Jan 09, 2022

Could not lock file in Access

I was trying to create labels in Access when I got the "could not lock file" error message.  I am not on a network, using this at home stand alone.  Read your other discussions where it is suggested rolling back to a previous version of Microsoft 365.  I have no idea how to see the version I have nor how to roll it back.

    • dclutton's avatar
      dclutton
      Copper Contributor

      Karl_Donaubauer 

       

      Still getting nowhere.  

      Do not have the Office Updates under product information so obviously can't see version or build.

      Used Microsoft Update, turned on update all Window products, claims everything up to date.

       

      • George_Hepworth's avatar
        George_Hepworth
        Silver Contributor

        dclutton Look under "About Access" for information about your version and build.

         

        Go through File-->Account to get to this screen.