Forum Discussion

Copper Contributor

Nov 29, 2019

Case number: 1000808228

Hi, I recently recently moved Epson LQ 310 printer from a Windows 7 to Windows 10 PC, I have copied all settings from old and new PC, but now when I want to print labels, I cannot continuesly request...

Copper Contributor

Dec 01, 2019

George_Hepworthyes printing from Access in Windows 10 but I am not sure what other details I need to provide.

George_Hepworth

Silver Contributor

Dec 02, 2019

Thanks. Based on the overview of the problem provided, it's impossible to guess what might be happening. For example, "Label Set 1" and "Label Set 2" mean something to you, but not to people who can't actually see the Access Relational Database Application where this is being done.
" I cannot continuesly [sic] request print 1 label set, I have to alternate, eg. after I print label set 1, I have to print label set 2 before I can print label set 1 again."

Are you saying that Access will not allow you to print "label set 1" twice in a row? What happens when you try? Do you get an error message? Or is there some other reason that happens? Again, details help convey the full dimensions of the problem.

Thanks.

CMC001
Copper Contributor
Dec 02, 2019
George_Hepworththanks for responding, yes I cannot print label set 1 twice in a row, after printing label 1 the 1st time, nothing happens when I print the 2nd time, no error message, no print queue, it just "disappear". I have to print label set 2 one time, then print label set 1 to get it to print again.

I cant exactly explain how the label setting configuration is as it was copied over from old PC and I have very limited knowledge of Access, all I can see is 1 is Item label, 2 is Name label.

Also I was directed here by Microsoft when I contacted them about this problem, I am not sure where else to go, if there is a more appropriate forum I should go to, can you please give me a link or something? Much appreciated.
- George_Hepworth
  Silver Contributor
  Dec 03, 2019
  CMC001 I wish I could offer more information, but without a better description of the actual processes, we're just going to be guessing.
  If you want to share a copy of the accdb for examination, perhaps someone could identify the problem from actually trying it out.
  - CMC001
    Copper Contributor
    Dec 04, 2019
    George_Hepworthsorry I can't seems to attach the file, it's mdb and I not sure how to change it to accdb