Forum Discussion
Broken hyperlinks after Windows 10 and office 365 were re-installed
The 3 computers which have access to the database recently were cleaned and Windows 10 and Office 365 were reinstalled. On 1 computer the hyperlinks do not work at all. Either nothing happens, or it asks for permission to open the .xls spreadsheet, then says it can't open it after permission is given.
The other 2 computers are accessing the database as they should be with working hyperlinks.
Thanks in advance, I hope someone can help us figure this out.
Leanne
4 Replies
- The things that come to mind would be to:
Perform an Office Repair
Reset the default programs on that PC- Hi Daniel,
Thank you for the advice, we will try this later.
Additionally, there's a Windows 10 update the computers want to install. In the past updates have caused problems (and the 2 computers for which the database hyperlinks work correctly do NOT have this update installed).
Would you recommend updating Windows 10?- You're asking the wrong guy!
From a purely technical standpoint, normally, you always want to install updates.
That said, with the reality of Microsoft Updates, FULL of bugs, it becomes very debatable. Personally, I advise my client's to disable updates completely. We find a relatively stable build, turn off updates, and then apply new updates once they've been out in the wild for a while and proven not to cause more issues than the claim to resolve.
In your specific case, if you've identified a specific update that is different between the PCs, then if mirror the good ones.
I'd also recommend you post the update details here so hopefully the dev team can be made aware there is another update causing problems for Access. You can also use the feedback button within Access itself to try and pass along such information (include your email address should they need to follow-up with you).
