Forum Discussion

Donald_Walston98's avatar
Donald_Walston98
Copper Contributor
Sep 27, 2022

Access inventory not working

Since my last windows update my inventory file will no longer work. I have had several people attempt to repair with no luck. Can anyone help me? Otherwise I will lose years of sales history and all of my currant inventory info.

  • "will no longer work" is very vague and doesn't give us anything to go on. Please be more specific.
    What "repair" attempts have been made? On a backup of the database, I trust.
    Do other databases still work as-usual, e.g. File > New > Northwind?
    Can you install the recent Windows updates?
    • Tom_van_Stiphout's avatar
      Tom_van_Stiphout
      Steel Contributor
      > Can you install the recent Windows updates?
      I meant: Can you UNinstall the recent Windows updates?
      Or move forward with latest Windows and Office updates.
      • Donald_Walston98's avatar
        Donald_Walston98
        Copper Contributor

        The inventory tabs on the menu screen will not launch to the file I am trying to access. Received inventory, Relived inventory, Etc, Even the close tab will not work on the main menu. The only tab working is the search by part number and at that file I can see pricing and number in stock, at that place I can change pricing but that's it. We have tried every fix that Microsoft recommended. Tried to reset but due to recent update that started the problem there were no reset points. File is backed up how ever before I knew there was a problem the backed up file is now the corrupted version. Sorry about the limited problem post, but I really do not have any computer skills which is why I allowed Microsoft support to remotely access my computer. He tried every fix that he knew and the problem is still here. As of now I am waiting to see if the person that created the inventory file has a copy or will come by to look at it, but that was back in 2007.

        Thank You.Tom_van_Stiphout 

Resources