Forum Discussion

Brass Contributor

Nov 18, 2022

Solved

Access freezes when I copy a record

Windows 11 Office 365 Access Suddenly, when I copied a record in the database Access froze as if it didn't have enough memory. I tried compact and repair, repairing Office, uninstalling and reins...

access

office 365

Art_Menius
Dec 03, 2022
I also did that and saw the problem remained

Art_Menius

Brass Contributor

Nov 18, 2022

Thanks. Have you been able to resolve. I have spent 3 hours with MS Business support with no progress

Jon_Crumiller

Copper Contributor

Nov 18, 2022

Art_Menius Nope, but if I get a chance I'll try to figure it out. I think it might be happened after a recent Windows 11 update.

Art_Menius
Brass Contributor
Nov 18, 2022
You know, this started for me after downloading the latest Win 11 update Monday or Tuesday
- AbdulRehman_Radio
  Copper Contributor
  Nov 20, 2022
  Exactly and the Update is KB5019980. Un-installing resolves the issue immediately.
  - Paul_Bockmann
    Copper Contributor
    Nov 23, 2022
    I uninstalled Update KB5019980 from my Windows 11, Access 2019 workstations and it fixed the problem as you observed.
    Very grateful to you for the insight - This was causing quite an issue with our normal project entry process.
    Paul B