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Only Powerpoint templates in Create in Office.com
Why do I see only our Organisation Powerpoint templates in https://m365.cloud.microsoft/create/?auth=2 In the desktopapp alle are accesible Word, Powerpoint, Excel, but not online. Anyone? This: Connect-SPOService Set-SPOTenant ` -OrganizationAssetsLibraryUrl https://tenant.sharepoint.com/sites/sjablonen/OfficeTemplates ` -OrganizationAssetsLibraryType OfficeTemplateLibraryAndré MaasFeb 28, 2026Brass Contributor69Views0likes5CommentsExchange Decommissioning Set-Remotemailbox command
Hi all, I have a situation where someone was with a hybrid Exchange Server configuration was using scripts to provision accounts with Set-RemoteMailbox. Testing was being done with the recipient management using the exchange management and noticed mailboxes are being provisioned and working as expected without even running their set-remotemailbox commands and are curious if this is even needed anymore. So I guess my question is, at this stage where .\CleanupActiveDirectoryEMT.ps1 is the last thing to do, would set-remotemailbox still be necessary, and what would it be used for. I know usually you can just create an on-prem mailbox, synced and license, so I'm not sure if set-remotemailbox is required for new mailboxes or but I'm thinking it's for managing mailboxes that were previously migrated. Thanks for any input.RBVnextFeb 24, 2026Copper Contributor283Views0likes1CommentNetwork connectivity test TCP Connection results unreliable
My team has spent the last 2 business days trying to get the https://connectivity.office.com/ TCP connection test to complete successfully to appease the Microsoft Unified Support Team. They don't want to take our MS Teams crash diags until they see SSL Interception Detection and TCP connection tests passing successfully. We can't get TCP connection tests to pass, we get one of the following: Success Attempt #1 Success, Attempt #2 Failure Any number of errors to unblock URLs such as (but not limited to) ocsp.digicert.com,ocspx.digicert.com,ocsp.omniroot.com,su.symcb.com,sr.symcb.com,sd.symcb.com,s1.symcb.com,sa.symcb.com We figured it was something with the corporate network but that's not the case. Last night we had about 50 employees try this test from their home (personal) computers that have no connection to our corporation. The TCP Connection test fails on home (consumer) PCs. What's the story with this TCP Connection check?BenConradFeb 06, 2026Copper Contributor624Views1like2CommentsMy Feedback Portal account is bugged out.
I changed my Microsoft password a year ago, and it updated everywhere other than the Feedback Portal. As a result, I get an error when I try to login, or do anything on the page. Microsoft account support's suggestion was to login to the Feedback Portal which is insane given I'm having issues accessing it. How can I get this issue resolved? I've got three separate support tickets now and they keep asking me to wait 24 hours to get the issue resolved. Can someone from the Feedback Portal team please contact me to resolve this?" This is what Microsoft Support have said: "understand your frustration, and yes—this is an account‑related issue because the Feedback Portal is still tied to your old alias, which causes login conflicts and forces you out. Your Microsoft account itself signs in correctly, but the Feedback Portal is pulling outdated identity data that you cannot update on your own. Since you cannot access the Portal to submit feedback, directing you back there is not a workable solution. What you need is for Support to escalate this to the internal Identity/Feedback Platform engineering team so they can manually correct the outdated alias mapping on the backend. In this situation, the Feedback Portal and Tech Community teams are the ones who manage and maintain that specific platform. Because the issue appears on the Feedback Portal side—even though your Microsoft account is working normally—only their dedicated team can make the necessary corrections on their end. That’s why we are guiding you to connect with them through the links provided: https://techcommunity.microsoft.com/ or https://feedbackportal.microsoft.com/feedback. They will be able to review the portal‑specific account data and assist you further. I understand why this is frustrating. Since you’re unable to stay signed in to the Feedback Portal, I completely see why posting there isn’t possible for you. However, I do need to be transparent: I’m not able to escalate this issue directly to the Feedback Portal team, as they don’t provide internal escalation channels for us and only accept requests through their own platform. "bobbyeagleFeb 04, 2026Brass Contributor38Views0likes1CommentAre your users still running Office 2013 ProPlus?
If your organization has deployed Office ProPlus from your Office 365 subscription, you may still have some users who are running Office 2013 ProPlus. Not only are these users missing out on the new capabilities in Office 365, like Groups and Skype for Business, but there is something more important for you to be aware of…the end of support for Office 2013 ProPlus. As of February 28th, 2017, Office 2013 ProPlus will no longer be supported. Users running Office 2013 ProPlus will still receive critical security updates, but they will no longer receive product updates for new features that are added to the service. There is no automatic way to move from Office 2013 to Office 2016; however, Microsoft is here to help you transition to 2016 so you get access to mainstream support, as well as the latest features the service has to offer. Here are the steps you should follow: Get familiar with the Office channel release model. Office 2016 is shipping in multiple channels. These different release channels allow you to control who in your organization gets the latest release, based on your needs. The First Release for Deferred Channel (FRDC) enables you to configure (per user) a group of early adopters. This group will get the latest and greatest features four months in advance of a Deferred Channel (DC) release. Premier Support escalates any cases related to the FRDC build directly to the Office engineering team, so that issues can be addressed prior to the DC release. The DC is made available only a few times a year (instead of every month) and is best for organizations that don't want to deploy the latest features of Office right away or that have a significant number of LOB applications, add-ins, or macros that need to be tested. This approach helps to avoid compatibility issues that can potentially stall deployments. Start testing FRDC now, if you plan to roll out the DC June release. Visit TechNet for more detailed information about channels and the client servicing model. Determine which of your users are still running Office 2013. Upgrading from Office 2013 to Office 2016 is not an automated process. If you are an Office 365 admin, you need to determine which of your users are still running Office 2013. Once you have identified these users, you will need to uninstall Office 2013 and reinstall Office 2016 for each of them. Start a group of users on the First Release builds. This group could include the IT team or early adopters, and gives them an opportunity to get comfortable with the new capabilities and test any LOB integrations that are critical to your business. If your users find any potential issues, they can open a CSS support incident. We actively monitor First Release tickets to more quickly escalate issues to the product engineering team. Contact the FastTrack Center to get assistance for your Office 365 ProPlus deployment. They will provide assistance to help you upgrade 2013 clients to 2016 and ensure you are on the latest service managed client. You can review the FastTrack Benefit Overview to learn more about how to work remotely with Microsoft specialists to get your Office 365 environment ready for use, as well as to plan rollout and usage within your organization. The FastTrack Center can provide you with assistance in testing, repackaging, and distributing Office 365 2016 ProPlus or help you to validate your deployment approach with a Microsoft engineer. To request assistance, go to the FastTrack site, select the Services tab, and submit the Request Office 2016 ProPlus Upgrade Assistance form. Additionally, you can contact your Microsoft sales representative or Technical Account Manager for assistance.Solved5.3KViews5likes7CommentsMicrosoft 365 emails are not working currently. I see it's in the news but I don't see anything here
We're not receiving emails since 1300 Eastern Time, my business is being affecteed heavily. I see it's in the news but there is no topic about this here.rortizJan 28, 2026Copper Contributor116Views1like1CommentOffice home and business Premium "service unavailable", product key activation
I purchased office home and business premium through a third-party service and have successfully redeemed the product key and manage to get through the first step of activating my lifetime subscription. However, when I am navigated to the 64g or 32g page, I select the appropriate gig for the product purchased, and once I initiate this download, I am brough to a page indicating that service is unavailable "we are having technical difficulties. I have deleted all previous versions of word on my device, and followed each step shown available. This is my second time purchasing this product due to having similar issues and am hope that this post will provide me the guidance necessary to finally activate this service to my current Microsoft account. Thank you in advance.JFloresJan 07, 2026Copper Contributor128Views0likes1CommentBest Practices for Hybrid Cloud Deployments with Microsoft 365 & Azure
Hi everyone, I’m Jaxon Varr 👋 I’ve been working with Microsoft 365 and Azure for a while now, and I’m looking to refine our hybrid cloud deployment strategy. Right now we’re integrating Azure AD with on-prem identity services and expanding into Azure Virtual Desktop. Does anyone have recommendations for best practices around security, identity sync, and performance optimization when connecting Microsoft 365 services with Azure? I’d love to hear real-world insights or helpful resources. Thanks in advance!Jaxon-VarrDec 31, 2025Copper Contributor169Views0likes0CommentsMicrosoft 365 network connectivity test hanging on Running web browser tests
Hi community, I have this issue on different devices and from different locations. Whenever I visit https://connectivity.m365.cloud.microsoft/ and want to run the test, I select "Add location" instead of "Automatically detect location", because I'm on a laptop without GPS and don't wont to use the WiFi recognition. I start typing the town, select it from the list of choices, and click on "Run test". Nevertheless, a pop-up comes asking for access to location services, to which I select "Block" After that, the web application gets stuck on "Running web browser tests" and is not showing any results. I had this issue on Windows 10 and on Windows 11, and on Chrome and on Edge. Any idea how to solve this?BoSoloAug 05, 2025Copper Contributor521Views0likes5CommentsReleased the full version of M365 connectivity test tool (MCT) in GCC environment
I am pleased to announce that we have successfully released the full version of the M365 connectivity test tool (MCT) in the GCC environment today. This investment will ensure excellent network connectivity and user experience across all clouds, including around 5 millions users in GCC. You can find the updated public documentation at [here] and the table below shows the feature comparison across all clouds. Please let us know if you have questions, thanksAres ChenJun 18, 2025Microsoft504Views1like0Comments
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