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Microsoft is committed to ensuring all biz-critical apps work on the latest versions our tech
Welcome to the App Assure discussion board on Tech Community. For those of you getting to know App Assure for the first time, the FastTrack App Assure program was launched in 2018 to fulfill Microsoft’s promise on application compatibility: we are committed to ensuring all business-critical apps work on the latest versions of our technology. While most apps will continue to work following deployment on the latest Microsoft products, App Assure engineers are available to help resolve any issues you might experience. App Assure supports application compatibility on: Windows 10 Microsoft 365 Apps (previously Office 365 ProPlus) Windows Virtual Desktop (WVD) Microsoft Edge Windows 10 on ARM64 PCs App Assure remediates issues for: Customer Developed Line of Business (LOB) Applications Independent Software Vendor (ISV) Applications Microsoft First-Party Products App Assure is part of the FastTrack benefit, which comes at no additional cost with eligible Microsoft 365 and Windows 10 plans of 150+ licenses. Since launching, App Assure has received and evaluated nearly 750,000 applications, allowing our engineers to study and learn from customer experiences. Only a small group (approximately 0.31%) reported having any compatibility issues at all after upgrading to the latest Microsoft products, and certain questions and concerns appeared frequently. Be sure to reach out to us here on the discussion board, where our subject matter experts from our engineering and program teams will answer your questions. You can also contact us: Submit a Request for Assistance for valid app compat issues Questions? Email: achelp@microsoft.com For more information visit: aka.ms/appassure We are here for you. Seriously...reach out! Oh, and we support multiple global languages: English Japanese Chinese - simplified and traditional German French Spanish Korean Portuguese (BR) ItalianApp Assure is here to help with Windows 7 Year 2 ESU
Hi friends and colleagues, Are you (or someone you know) heading into Windows 7 Year 2 extended security updates (ESU)? Have concerns over application compatibility that has slowed or stalled your Windows 10 deployment? If yes, reach out to App Assure! We provide remote assistance to help customers by identifying the root cause and remediating application compatibility issues at no additional cost with eligible Microsoft 365 and Windows 10 subscriptions of 150+ licenses. Our scope also covers app compat for Microsoft Edge, Windows Virtual Desktop, and Windows 10 on ARM64 devices. Call to Action: Learn more at https://aka.ms/appassure Submit a request for assistance at aka.ms/AppAssureRequest You can also post your question(s) here and I'll be sure that one of our App Assure subject matter experts (SMEs) will respond. ~MichelleNovember 9 Webinar: Plan your move from IE 11 to Microsoft Edge with IE mode
As a reminder, the IE11 desktop application will be retired on June 15, 2022. Customers need to begin transitioning now from IE11 to Microsoft Edge with IE mode to avoid business disruption—which can lead to escalations and negatively impact renewals! It takes an average of 5 months for this transition, but an IT admin can take 30 minutes today to get started with IE site discovery (to identify IE11 sites and usage frequency). Register for our webinar on November 9, 2021 and we will help you to plan a transition from IE11 to Microsoft Edge for their organization and take the first steps. ACTION: There are two different time options available: Option 1: Microsoft Event (mktoevents.com) Option 2: Microsoft Event (mktoevents.com) This session will offer Japanese closed captions for our Japanese customers and colleagues. Please register, share with your networks, and we'll see you there next week!
