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Exchange Server Mail Stuck on Queue due to Microsoft Bug 01/01/2022
There is a live Bug going on in On premise Exchange. To resolve the issue Please Disable your Antimalware filter just for now so you can start your communication again. Please note that this is not final solution. this is just workaround for now Please follow the below step: Go to This location “C:\Program Files\Microsoft\Exchange Server\V15\Scripts\” and run Disable-Antimalwarescanning.ps1 Follow Microsoft Article if you need help to run the command https://docs.microsoft.com/en-us/exchange/disable-or-bypass-anti-malware-scanning-exchange-2013-help Restart Transport Service New-SettingOverride -Name "DisablingAMSIScan" -Component Cafe -Section HttpRequestFiltering -Parameters ("Enabled=False") -Reason "Testing" Following third step is not necessary. This step is necessary only if you have third party malware agent.Solved18KViews1like18CommentsMigrate Google Drive to OneDrive for Business
We create this tenant for testing purposes. I am from Microsoft Partner solution Provider. One of our customer want to migrate their Google Drive to OneDrive for Business. Actually they have 100 users in Google account and used 1.5GB storage per user. 1. Could you please suggest any idea to migrate google Drive? 3. Does Microsoft provide any Migration tool? 4. If Microsoft dos't provide any tool, please suggest which we can use to complete migration? 2. How long can it take to migrate 150GB google date to Onedrive?Solved4KViews0likes4CommentsFasttrack onboarding assistance response
Wondering if someone can help. We've signed up for O365 Business Premium for 50 licenses which entitles us to fast track service assistance. We've submitted assistance request via FT portal. Does anyone know how long it takes for FT team to respond back to start the process?Solved2.6KViews0likes6Comments- 2.8KViews0likes3Comments
Help Us Understand Office 365 User Needs
This post is the second in a series that began last month as part of the Tech Community's Driving Adoption theme. Here, we'll explore how you can better understand users' needs, so that you can more effectively increase adoption of your company's Office 365 investment. Ask any inventor where their inspiration comes from, and you're likely to get a similar answer: they've experienced or observed some kind of challenge that made them think, "There has to be a better way." The most successful inventors do their research. They find out what types of people are experiencing the challenge and what those people are looking for in a solution. This effort not only helps inventors determine what their solution could and should be, but it also yields valuable insight into how they can convince prospective customers to try, buy - and use - their solution when they take it to market. In many ways, managing your organization's digital transformation is similar. More and more companies”perhaps yours among them - have identified user experience as the key factor in the success of their transitions. It's part of what's driving the evolution of your role as an IT pro. When it comes to helping your users with their transition to Office 365, you first figure out what your users need. Next, leverage that information to help you make connections to how Office 365 can meet those needs. Then articulate those connections to users across your company to help increase adoption. How do you find out what users want? The short answer: you ask. But the trick is to ask your questions in the right way. Here are three tips to help you guide users to sharing insightful information that can inform your adoption efforts. Cast a wide net. Regardless of the size of your company, the groups you're going to be communicating with are likely quite diverse. And their level of experience is equally diverse - from power user to novice. So are their attitudes toward change - from enthusiast to straggler. However, you might be surprised by how easy it can be to unintentionally narrow your focus - and your efforts to increase adoption - in ways that accidentally overlook some groups. Go deeper than demographic data. Learn about what motivates different user groups, along with their behaviors and attitudes. Ask questions that help you understand, for example, the features that appeal to the finance department - and how they might be different from those that human resource department find useful. Considering every potential user group as you develop your questions - and later, your communications - can go a long way toward ensuring the success of your adoption efforts. Speak their language. As an IT pro, you're an expert at understanding and using tech-speak. You don't have to think about it when you're among fellow IT pros, but it becomes an important consideration when you're reaching out to the broader, more diverse groups of users you'll be helping to transition to Office 365. A single communication approach may not work for everyone. The questions you ask - and the way you respond to questions - must be tailored to your audience, to the terminology they use every day. How do people in different business units or departments talk about their work or describe their tasks? That's the language you should adopt and use to ask your questions. Building this language into your questions enables you to build rapport with users, so that you can elicit candid, meaningful responses that can help make your communications about the transition and Office 365 adoption more effective. Focus on the future. You've probably heard that an important aspect of understanding users' needs is learning about their pain points - and that's absolutely true. But when you're preparing for conversations with users about your company's transition to Office 365, a more effective approach might be to focus on the future. Frame your questions to encourage people to focus their responses on how they want to navigate the different tasks and responsibilities that make up their work days. For example, instead of asking "What barriers to collaboration are you experiencing?" you can ask "What would be the ideal collaboration experience for you?" By giving your questions a more positive, forward-looking slant, you can actually help people feel more comfortable and be more honest and open in their responses. Get help when you need it Maybe you need help figuring out what your questions should be. Or maybe you'd like guidance about what to do with all the information you've gathered from asking your questions. Regardless, you can always turn to Microsoft FastTrack. I recommend downloading the https://fto365dev.blob.core.windows.net/media/Default/DocResources/en-us/Office_365_Adoption_Guide.pdf, if you haven't already, for step-by-step guidance about planning for and driving adoption. And the http://fasttrack.microsoft.com/office/envision/productivitylibrary is an excellent place to find resources that can help you tailor your communications to different user groups. Stay tuned for the final article in this series, which focuses on creating an implementation plan to motivate and train users!Solved9.5KViews5likes7CommentsFast Track Success Plan sharing not sending emails
I have started a success plan in Fasttrack and invited a few of my work colleagues. None of them got the promised email invitation, and I didn't get a copy either. I sent it to their email address, which is their O365 account. What am I doing wrong?Solved1.3KViews0likes2CommentsFastTrack support for inter-Tenant migration scenarios?
Dear all, I have a customer that is considering to migrate current Office 365 tenant to a new one just because the original tenant name that does not match current orgaization name. My question here is if FastTrack provides support for this kind of scenariosSolved3.6KViews0likes4CommentsFastTrack Content Not Current
Anyone responsible for Office 365 implementation knows the challenges associated with driving the adoption of an ever-changing suite. Back in April when FastTrack was first introduced, https://www.yammer.com/itpronetwork/#/Threads/show?threadId=692855778regarding Microsoft's inability to keep their communications, learning and support content current with their product development (via the YamJam) and I was assured that this was a priority. Unfortunately my team recently discovered that although we had been touting the "any device" Office 365 vision that Microsoft https://view.officeapps.live.com/op/view.aspx?src=https://fto365dev.blob.core.windows.net:443/media/Default/DocResources/en-us/Envision/Scenario1/Countdown%20email%20Office%20365%20arrives%20on%20(fill%20in%20date).docx to promote in their FastTrack collateral, Office content can now be edited https://support.office.com/en-us/article/Compare-how-different-mobile-devices-work-with-Office-365-bdd06229-776a-4824-947c-82425d72597b?CorrelationId=a1ddeacc-6a07-4e39-b27c-15e2dcc62ac8&ui=en-US&rs=en-US&ad=US&ocmsassetID=HA103991814, it seems irrespective of what type of Enterprise license you may have. This is a fundamental change that was seemingly slipped in under the radar. And even if it were listed in the Office 365 roadmap, that would not have changed the fact that we failed to set our end users' expectations. As a result, many of my organization's 30k+ people are frustrated by the platform's unmet promises, having already been exasperated by the change fatigue that accompanies a different user experience day-to-day. I fully understand how the breadth of Office 365 features makes it incredibly difficult to keep collateral current with the rapid pace of product change. But if the FastTrack program is to maintain any credibility and offer any value to those responsible for Office 365 adoption, Microsoft needs to establish a reliable mechanism for push notifications for fundamental changes and ensure some form of consistent change control on historical content. Please help us out!Solved2.5KViews2likes3CommentsFastTrack Webinar Recordings!
Office 365 FastTrack webinars now in video! Discover how to get work done more efficiently with Office 365. Watch the entire playlist or get the On-demand videos of our live webinar series here! Live webinar dates are also still available. Register for a live webinar here: http://fasttrack.microsoft.com/office/webinar/liveSolved9.6KViews11likes3Comments
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