Forum Discussion
Fast Track Success Plan sharing not sending emails
I have started a success plan in Fasttrack and invited a few of my work colleagues. None of them got the promised email invitation, and I didn't get a copy either.
I sent it to their email address, which is their O365 account.
What am I doing wrong?
IngeborgHawighorst you both should have recieved notification. I just did a quick validation and seems to be working, but clearly we need to look at this specific situation.
The message you will recieve will be sent from noreply@fasttrack.office.com and will have the subject like "Invitation: Welcome to <plan name>Team!
As we will need to triage your specific sitution please raise a FT site support request from the support tab or email the details to support@fasttrack.office.com so we can dig into this specific situation.
2 Replies
IngeborgHawighorst you both should have recieved notification. I just did a quick validation and seems to be working, but clearly we need to look at this specific situation.
The message you will recieve will be sent from noreply@fasttrack.office.com and will have the subject like "Invitation: Welcome to <plan name>Team!
As we will need to triage your specific sitution please raise a FT site support request from the support tab or email the details to support@fasttrack.office.com so we can dig into this specific situation.
The email arrived a few days later. Our IT guys think it may have been our system that was at fault. All good now.
cheers, Ingeborg
