Forum Discussion

IngeborgHawighorst's avatar
Mar 26, 2017
Solved

Fast Track Success Plan sharing not sending emails

I have started a success plan in Fasttrack and invited a few of my work colleagues. None of them got the promised email invitation, and I didn't get a copy either.   I sent it to their email addres...
  • Brian Shiers's avatar
    Apr 11, 2017

    IngeborgHawighorst you both should have recieved notification. I just did a quick validation and seems to be working, but clearly we need to look at this specific situation.

     

    The message you will recieve will be sent from noreply@fasttrack.office.com and will have the subject like "Invitation: Welcome to <plan name>Team!

     

    As we will need to triage your specific sitution please raise a FT site support request from the support tab or email the details to support@fasttrack.office.com so we can dig into this specific situation.

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