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Exchange Server Mail Stuck on Queue due to Microsoft Bug 01/01/2022
There is a live Bug going on in On premise Exchange. To resolve the issue Please Disable your Antimalware filter just for now so you can start your communication again. Please note that this is not final solution. this is just workaround for now Please follow the below step: Go to This location “C:\Program Files\Microsoft\Exchange Server\V15\Scripts\” and run Disable-Antimalwarescanning.ps1 Follow Microsoft Article if you need help to run the command https://docs.microsoft.com/en-us/exchange/disable-or-bypass-anti-malware-scanning-exchange-2013-help Restart Transport Service New-SettingOverride -Name "DisablingAMSIScan" -Component Cafe -Section HttpRequestFiltering -Parameters ("Enabled=False") -Reason "Testing" Following third step is not necessary. This step is necessary only if you have third party malware agent.SolvedSABBIRRUBAYATJan 01, 2022Brass Contributor18KViews1like18CommentsEmail approval Button missing in Hybrid Scenario (Complete solution with troubleshooting)
In pure cloud or pure on-premises environment email approval works fine without any error. But in Hybrid scenario it’s very difficult to make sure email approval works when users are in cross premise environment. If you look for Microsoft Doc or any other third-party document, you won’t find any proper document. Here I am sharing one full step including all kinds of troubleshooting. The key and only factor of working with email approval is TNEF (Transport Neutral Encapsulation Format). TNEF, also known as the Transport Neutral Encapsulation Format, Outlook Rich Text Format, or Exchange Rich Text Format, is a Microsoft-specific format for encapsulating MAPI message properties. All versions of Outlook fully support TNEF. Outlook on the web (formerly known as Outlook Web App) translates TNEF into MAPI and displays the formatted messages. Other email clients that don't support TNEF typically display TNEF formatted messages as plain text messages with Winmail.dat or Win.dat attachments. Step by step demonstration to resolve email approval issue: The email approval button was missing because you have disabled TNEF or TNEF is not enabled. To enable TNEF log into your exchange server and run two PowerShell command in your exchange management shell. Get-RemoteDomain | Select Name, DomainName, TNEF*, Trust*, AllowedOOF*, IsIn* [To check ] Get-RemoteDomain | Set-RemoteDomain -TNEFEnabled $true [To change] After you change the TNEF you will see Approval button reappeared in your outlook. But it will create you another problem. Your email will start getting Winmail.dat as attachment. To resolve the issue, you have to change the setting from your ECP. You are receiving Winmail.dat because you made the change only from exchange on premise side. You did not changed some from office 365 side. You have to make sure Rich text format is disabled or you can use HTML or plain text. Because not everyone can read or convert rich text format. Login to office 365 admin portal and navigate to exchange admin center (convert to classic exchange) Select mail flow Inside mail flow select remote domain Select Default one and make necessary changes (Screenshot-1) If you have only one create a new one for your custom domain Click plus and keep everything same except same option (Screenshot-2) In domain name place use *.contoso.com After everything setting properly sometimes you might see some approval might fail with a NDR message To resolve the issue, add all the on-premise system mailbox in office 365 as mail contact. First find system mailboxes from on premise using below command. Login to on premise exchange management shell and run below command Get-Mailbox -Arbitration | Fl Name, DisplayName Add them into office 365 as mail contact following below format. Format: SPTP:Email address removed Replace System mailbox value with the value you found from on premise Replace custom domain with your domain name. Example: SMTP:SystemMailbox{2CE344-31E-D-9D7-A7C7D7A0DAA}@contoso.com Give first name, last name, and display name whatever you want. Just make sure you add email address according to format. Go to Office 365 exchange admin center Go to recipient Go to contact Click add contact10KViews8likes11CommentsMicrosoft 365 Cross Tenant Migration
Hi, Does FastTrack support Office 365 to Office 365 cross tenant migration? Any suggestion will be appreciated.FaysalMay 02, 2023Copper Contributor2.1KViews0likes9CommentsArchive migrations
Does FastTrack migrate archive mailboxes at all? We have a customer with 60TB sitting inside Symantec Enterprise Vault on-premises wanting to move the contents into Exchange Online. I know we can do this with tools (and have a number of times), or even export to PST and use the PST Import Service in Office 365. I don't see any mention of archive migrations on the FastTrack Benefit Overview page but I do know they use the Binary Tree tools which support this so thought I'd ask.3.4KViews0likes9CommentsHelp Us Understand Office 365 User Needs
This post is the second in a series that began last month as part of the Tech Community's Driving Adoption theme. Here, we'll explore how you can better understand users' needs, so that you can more effectively increase adoption of your company's Office 365 investment. Ask any inventor where their inspiration comes from, and you're likely to get a similar answer: they've experienced or observed some kind of challenge that made them think, "There has to be a better way." The most successful inventors do their research. They find out what types of people are experiencing the challenge and what those people are looking for in a solution. This effort not only helps inventors determine what their solution could and should be, but it also yields valuable insight into how they can convince prospective customers to try, buy - and use - their solution when they take it to market. In many ways, managing your organization's digital transformation is similar. More and more companies”perhaps yours among them - have identified user experience as the key factor in the success of their transitions. It's part of what's driving the evolution of your role as an IT pro. When it comes to helping your users with their transition to Office 365, you first figure out what your users need. Next, leverage that information to help you make connections to how Office 365 can meet those needs. Then articulate those connections to users across your company to help increase adoption. How do you find out what users want? The short answer: you ask. But the trick is to ask your questions in the right way. Here are three tips to help you guide users to sharing insightful information that can inform your adoption efforts. Cast a wide net. Regardless of the size of your company, the groups you're going to be communicating with are likely quite diverse. And their level of experience is equally diverse - from power user to novice. So are their attitudes toward change - from enthusiast to straggler. However, you might be surprised by how easy it can be to unintentionally narrow your focus - and your efforts to increase adoption - in ways that accidentally overlook some groups. Go deeper than demographic data. Learn about what motivates different user groups, along with their behaviors and attitudes. Ask questions that help you understand, for example, the features that appeal to the finance department - and how they might be different from those that human resource department find useful. Considering every potential user group as you develop your questions - and later, your communications - can go a long way toward ensuring the success of your adoption efforts. Speak their language. As an IT pro, you're an expert at understanding and using tech-speak. You don't have to think about it when you're among fellow IT pros, but it becomes an important consideration when you're reaching out to the broader, more diverse groups of users you'll be helping to transition to Office 365. A single communication approach may not work for everyone. The questions you ask - and the way you respond to questions - must be tailored to your audience, to the terminology they use every day. How do people in different business units or departments talk about their work or describe their tasks? That's the language you should adopt and use to ask your questions. Building this language into your questions enables you to build rapport with users, so that you can elicit candid, meaningful responses that can help make your communications about the transition and Office 365 adoption more effective. Focus on the future. You've probably heard that an important aspect of understanding users' needs is learning about their pain points - and that's absolutely true. But when you're preparing for conversations with users about your company's transition to Office 365, a more effective approach might be to focus on the future. Frame your questions to encourage people to focus their responses on how they want to navigate the different tasks and responsibilities that make up their work days. For example, instead of asking "What barriers to collaboration are you experiencing?" you can ask "What would be the ideal collaboration experience for you?" By giving your questions a more positive, forward-looking slant, you can actually help people feel more comfortable and be more honest and open in their responses. Get help when you need it Maybe you need help figuring out what your questions should be. Or maybe you'd like guidance about what to do with all the information you've gathered from asking your questions. Regardless, you can always turn to Microsoft FastTrack. I recommend downloading the Office 365 Adoption Guide, if you haven't already, for step-by-step guidance about planning for and driving adoption. And the Productivity Library is an excellent place to find resources that can help you tailor your communications to different user groups. Stay tuned for the final article in this series, which focuses on creating an implementation plan to motivate and train users!Solved9.5KViews5likes7CommentsPolicy Tips not showing on Outlook on Password Protected files
Good day to all Currently facing this issue, we have created a DLP policy to detect and block password-protected files when sending to the external domain via outlook. however, the policy tips in outlook just won't appear to educate of a potential violation or give the user a chance to intervene (indicate as false positive) In the end, the user sent out the email and learn it only after receiving a blocked message email. The above behaviour is only occurring when it comes to the detection of password-protected files. we have similar policies on detecting and blocking personal data (such as Credit Card, HIPAA and etc). however, it all works perfectly, having policy tip appears every moment in outlook whenever a user attempts to include external addresses as recipients. Does anyone have the same experience? Greatly appreciate it if you could share. Thanks.Tan_Kok_HwaDec 28, 2021Copper Contributor2KViews0likes7Comments- Robin VermeirschAug 01, 2016Brass Contributor4.8KViews2likes6Comments
Fast Track set to expire June 30 \2021
This program is set to expire on June 30 of this year. Is it going to be extended ??DavekingmaMay 19, 2021Copper Contributor1.7KViews2likes6CommentsFasttrack onboarding assistance response
Wondering if someone can help. We've signed up for O365 Business Premium for 50 licenses which entitles us to fast track service assistance. We've submitted assistance request via FT portal. Does anyone know how long it takes for FT team to respond back to start the process?SolvedVikram JainFeb 05, 2018Copper Contributor2.7KViews0likes6Comments
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