Ricoh will start supporting Microsoft Universal Print including native support with our Smart Operation Panel application, so customers can easily register printers in Azure AD for Universal Print. ...
Published Feb 20, 2021
Version 1.0
Blog Post
Tried to get PrintUP working the other day and I can get the printer registered in Azure and with UP however the Status is blank and Is accepting jobs is No. I thought the share would take a while to propagate but even after waiting a day, I was unable to add the printer to my machine (wouldn't discover anything).
I just did a firmware update on the printer this morning but that didn't fix anything. Do I need to remove and re-register the device?
Edit
I think I just fixed it - Under section 1.3 of the PrintUP guide, MFP Configuration Requirements, I verified that the two supposed defaults were set
- IPP Authentication must be set to "Inactive"
- Under Network Security, IPP port 631 must be set to "Open"
The first one was already Inactive however Port 631 for IPP was closed. After setting this to Open, I could see the Status of the printer (it also populated the Last Seen time and set Is accepting jobs to Yes".
The only other thing I did was under TLS security, disabled everything except 1.2. Not sure if that had any affect but it was worth checking as the documentation does comment on that too.