Introducing Knowledge Agent in SharePoint

AI is reshaping how we work, with human and AI collaboration at the forefront of “Frontier Firm” working patterns. But your AI suite is only as powerful as the content it’s built on. If your content isn’t ready, your AI tools won’t be either.  To help optimize your content for Microsoft 365 Copilot and your organization, we’re introducing Knowledge Agent in SharePoint.

Knowledge Agent, launching in Public Preview today, delivers a new wave of AI-powered features in SharePoint designed to streamline content management and boost Copilot capabilities. These new features blend curated organizational knowledge with advanced AI, transforming SharePoint into a dynamic, intelligent knowledge hub that gives your organization a competitive edge.

It enriches, organizes, and structures your content so Copilot and agents can drive real business impact, not just deliver answers. SharePoint is the knowledge platform for Copilot and agents – and AI-ready content starts here.

 

Your intelligent content curator

Knowledge Agent solves the most pressing content management challenges – like content readiness for AI, discoverability and freshness, manual governance processes, and content creation bottlenecks.

Improves AI answers

Structured and contextualized content in SharePoint enables Copilot and agents to deliver accurate, grounded responses.

• Gives AI the context it needs: The agent intelligently tags and classifies files with auto-filled metadata. Starting next month, Copilot and agents will be able to reason over this data, enabling them to better distinguish between similar documents, driving higher-quality answers.  

In addition to the recently announced improvements to agents built in SharePoint, metadata reasoning represents a significant leap in data grounding scope. For Copilot, Knowledge Agent, and custom agents built in SharePoint – when grounded on libraries with populated metadata – we expect this to have a tangible positive impact on response quality.

 

• Supports confident, compliant experiences: Knowledge Agent helps maintain metadata hygiene and policy alignment with smart suggestions, labeling, and admin controls, so AI-powered responses stay trustworthy and aligned with organizational standards.

 

Drives business processes

From tagging to automation, Knowledge Agent streamlines content management workflows using natural language and intelligent suggestions, helping teams move faster with less effort.

• Improves metadata hygiene without manual effort: The agent suggests autofill columns based on content and user input, ensuring consistent organization and better discoverability across libraries and sites. No more spending hours tagging manually.

Knowledge Agent transforms unstructured resume files into an organized, AI-ready database, enabling review, smarter search, and more accurate insights.

• Makes organized content immediately useful: AI-generated views sort, filter, and group documents based on metadata, helping users quickly find what matters (e.g., “policies expiring in 2026” or “contracts grouped by client”).
• Simplifies automation for everyone: Users can describe what they need (e.g., “email me when invoices over $500 are added”) and the agent builds the workflow – no technical expertise needed.

Create powerful rules in seconds. In this example, a user asks the agent to notify them when a new invoice over $500 is added, and the agent builds a workflow.

• Get answers and insights instantly: Got a quick question about site content? Anyone can ask the Knowledge Agent. The new auto-filled metadata across the library allows the agent to reason over file content much more precisely than before, delivering grounded answers in context. Plus, discover new capabilities like file comparison and audio overviews to better understand and act on your content.

 

Keeps content fresh

Knowledge Agent keeps intranet content fresh and relevant by helping creators and site managers build, update, and organize pages with ease.

• Ensures SharePoint stays clean, current, and confidence-inspiring: Analyze search behavior to detect content gaps and unmet user needs, automatically fix broken links that users experience, and retire inactive pages in just a few clicks.

Select "Improve this site" to quickly see and act upon inactive pages, content gaps, and broken links.

• Takes your pages from functional to exceptional: Knowledge Agent transforms web content creation into a dynamic, multi-turn experience. From the moment you start a page, Knowledge Agent helps you share your ideas with natural language prompts, templates, and intelligent section suggestions. It collaborates with you, analyzing your content and proposing layouts that match your page’s visual style and structure, acting as your co-author for exceptional web experiences. You can even quickly add an FAQ section powered by AI, making it easy to help your audience get answers.

Page building is easier than ever. Simply choose a template, fill in the blanks, add resources, and let the Knowledge Agent do the rest

 

How to Use Knowledge Agent

Knowledge Agent is for everyone, from content collaborators to site admins. Whether you are browsing a document library, editing a page, or managing a site – Knowledge Agent serves as your contextual entry point to intelligent actions. 

Accessing Knowledge Agent is simple and intuitive. It is built directly into the flow of work in SharePoint, available through the new floating button that appears across SharePoint surfaces.

• Access Knowledge Agent: Click the button in the lower right corner anywhere in SharePoint to open a context-aware menu tailored to the file, page, or document library you are working on.

Find Knowledge Agent across any SharePoint surface to get access to AI actions that make using SharePoint easier than ever.

• Context-aware suggestions: The Knowledge Agent menu adapts to where you are and what role you have, surfacing the most useful actions based on your current context.
  • From a SharePoint site you own, you’ll see options like “Improve this site”, which prompt you to fix broken links, retire outdated pages, or fill content gaps based on user behavior.
  • From a document library you own or edit, you’ll see “Organize this library”, “Set up rules,” and “Create new views,” which helps you autofill metadata, classify documents, generate workflows, and create views to make content easier to navigate.
  • As a viewer of a site or library, you’ll see “Ask a question”, which opens a chat with the Knowledge Agent. This allows you to get answers grounded in the content you’re viewing, either on files, folders or sites.
  • In addition to answering questions, the Knowledge Agent brings a rich set of other content capabilities: it can summarize the page, compare two documents, create an audio overview, or generate an FAQ.
• Natural Language Input: Refine and trigger actions using simple, natural language prompts. This allows you to take action, such as tagging, notifications, or approvals, without switching tools or losing focus.

 

Knowledge Agent in action

Knowledge Agent makes it easy to get started with real-world scenarios that deliver business impact. Whether you're managing content, creating pages, or answering questions, here’s how to put it to work across different roles and functions:

• IT & Project Teams: Fix broken links, flag outdated pages, and surface missing content based on user behavior, ensuring teams always find accurate, up-to-date information.
• HR: Streamline audits and reduce compliance risk. Tag policies with review dates and categories, highlight outdated content, and create content views to support timely updates and risk management.
• Legal: Classify legal documents, extract key clauses, and build rules to route flagged files for legal review, saving time and reducing risk.
• Communications & Marketing: Publish high-quality pages in minutes. Transform key points into structured, branded drafts with images and templates, freeing up time to focus on messaging, not formatting.
• Operations & Facilities: Organize content at scale. Create libraries with smart metadata and views to manage lease applications, maintenance logs, and vendor contracts with clarity and control.
• Sales: Find technical answers without pinging the subject matter experts. Use metadata and context to surface grounded responses from product docs, contracts, and specs—instantly and independently.

 
Availability and Licensing

Knowledge Agent is now available in Public Preview via tenant-level opt-in to users with a Microsoft 365 Copilot license.

IT administrators can opt in by following the steps outlined in this article.  After opting in at the tenant-level, admins can choose to opt-out individual SharePoint sites from leveraging Knowledge Agent.

Starting November 1, individual sites will also be able to opt into the preview, enabling a more scoped and flexible rollout for your organization.

Beyond preview access, additional licensing details will be communicated at general availability.

 

Looking Ahead: What’s Next

We’re excited to hear from customers during the public preview of Knowledge Agent. The journey is just beginning, and we know there’s a lot of work ahead. As we move toward General Availability in early 2026, we’ll continue to share updates, including at Microsoft Ignite, on new AI features designed to help organizations maximize the value of their Copilot licenses. This vision is one we’re building together, and we’re just getting started. 

 

Want to be the among the first to explore new SharePoint AI innovations like Knowledge Agent?
Express your interest in upcoming Private Preview features and help shape the future of intelligent content experiences with SharePoint by nominating your organization at https://aka.ms/JoinSharePointAI.