September update: What’s new for partners in AI Business Solutions

News and Announcements

• Easily manage agents across multiple tenants in the Microsoft 365 Admin Center: Now in public preview, multi-tenant agent management in the Microsoft 365 Admin Center empowers administrators to view and manage agents across the tenants they govern from a single experience. Administrators can view a consolidated agent inventory, add agents, install or block agents across eligible tenants, review tenant-specific risk and activity insights, and use the tenant switcher to move directly into a governed tenant without signing out or maintaining separate administrator accounts. 

• Prepare customers for the updated Microsoft Copilot app: As of August 18, 2026, customers can access a simplified Microsoft Copilot app experience with clearer work and personal account indicators, a streamlined name and icon, and a web app move from m365.cloud.microsoft to copilot.cloud.microsoft. Users are redirected automatically, and security, compliance, and governance controls stay the same. Review the Microsoft 365 Copilot Partner FAQ and the PC announcement for more details. Confirm copilot.cloud.microsoft and *.cloud.microsoft are allow-listed before the transition. 

• GitHub Copilot harness is now generally available in Microsoft Copilot Studio: The GitHub Copilot harness gives developers an additional orchestration option for building agents and workflows that require more advanced planning, coding-intensive work, and agentic execution. Existing Copilot Studio agents and deployments will continue to function as they do today, and developers can continue to create and manage agents using the Standard and Copilot Chat harness. Review the FAQ for more details about this harness and what it means for your agentic operations. You can also read the Copilot Studio pitch presentation and the Copilot Studio Cost Management guide for more information. 

• Guide every Copilot in 30 trial with a personalized 30-day success plan: Guide customers through the Microsoft 365 Copilot Business trial with a structured 30-day adoption experience. Based on customer inputs, the Copilot Success Planner delivers tailored scenarios, prompts, and role-relevant guidance across Outlook, Teams, Microsoft 365 apps, and agents, helping users experience Copilot in the flow of their work, identify valuable use cases, and capture feedback throughout the trial. Available with no sign-in required, the planner provides a scalable way to drive engagement throughout the trial and support more informed conversion conversations.  

• • Share the Copilot Success Planner with your customers’ sponsor or admin before transacting the trial, so the team begins day one with a plan in place. 

• • Download the updated Copilot in 30 launch kit to access the customer invitation template and partner-ready assets. 

• • Refer to the Microsoft 365 Copilot Partner FAQ for answers to common questions about the trial. 

• Show customers why Microsoft 365 Copilot is the AI built for work: Help customers move beyond AI experimentation with a unified platform for building, orchestrating, and governing agents and workflows across Microsoft 365 and business applications. By connecting Microsoft Copilot Studio, the reimagined Copilot app experience, and next-generation business applications into a single story, you can demonstrate how organizations put AI to work with enterprise-grade governance, cost management, and organizational intelligence that scales across business processes. 

Incentives and Offers

• Offer deeper Microsoft 365 Copilot savings to eligible nonprofit customers: New nonprofit-specific CSP promotions for Microsoft 365 Copilot can now be stacked on top of the existing 15% nonprofit discount, giving eligible nonprofit customers access to greater savings than were previously available. Available through December 31, 2026, these promotions include eligible discounts of up to 40% on one-year subscriptions. Review promotion eligibility requirements, validate Promo IDs in Partner Center, and use the appropriate nonprofit promotion when quoting and transacting for nonprofit customers. 

• Save with Microsoft 365 Copilot and Microsoft 365 Copilot Business: Customers want AI that delivers measurable value. FY27 CSP promotions provide a compelling, easy-to-position lever to scale Microsoft 365 Copilot and Copilot Business so that employees can streamline everyday tasks and reduce costs for customers. Learn more about the offers below on the CSP offers and promotions site.  

• • Microsoft 365 Copilot: 15% off new one-year subscriptions on 300+ licenses and 30% off 1,000+ licenses for small and medium-sized businesses (SMB) and corporate customers; 15% off new three-year subscriptions on 300+ licenses through September 30, 2026. 

• • Microsoft 365 E7: 10% off new one-year subscriptions on 10+ licenses and 15% off 100+ licenses; 15% off new three-year subscriptions on 300+ licenses through September 30, 2026. 

• • Microsoft 365 Copilot Business: Up to 15% off new add-on subscriptions on up to 300 licenses and 25% off the Microsoft 365 Business Basic + Copilot Business bundle on up to 300 licenses through December 31, 2026. 

• Earn incentive for driving eligible Microsoft Copilot Cowork adoption: Microsoft launched a new investment to reward partners for helping customers adopt Microsoft Copilot Cowork. Combined with our Cloud Solution Provider (CSP) incentive, you can earn an additional activation incentive when you drive Copilot Cowork usage. Learn more about the opportunity in the incentives guide.  

Skilling and Events

• Take your place in the AI frontier at Microsoft Ignite: Join us to learn what’s next and connect with peers and experts at Microsoft Ignite, November 17–20. Don’t miss your chance to get hands-on with the latest AI innovations, learn from the experts to build your skills, and strengthen your network with meaningful new connections. 

• Build your AI Workforce expertise: Stay current with this month’s AI Workforce skilling opportunities, including virtual sessions, learning journeys, workshops, and on-demand training focused on Microsoft 365 Copilot, Copilot Cowork, Work IQ, agents, and secure AI productivity. Guide customers from AI experimentation to governed business outcomes while expanding services opportunities and deepening customer conversations. Explore the latest resources in the AI Business Solutions Skilling Hub and share them across your organization to drive registrations and build AI expertise across your teams. 

• Turn co-sell into a scalable growth engine: Co-sell can drive stronger collaboration, faster deal progression, and better sales outcomes, but success requires more than occasional engagement. The new Co-sell Execution Engine video series on the Microsoft Partner Skilling Hub shows you how to build a repeatable co-sell motion that delivers long-term results. In five on-demand sessions, Microsoft co-sell leaders and experienced partners share practical frameworks and strategies to improve collaboration with Microsoft, increase deal velocity, and help your business win more opportunities. 

• Build a personalized skilling plan in minutes: The fastest way to find your next skilling opportunity is now built into the Microsoft Partner Skilling Hub. The Microsoft Partner Skilling Hub AI agent delivers tailored training recommendations, answers skilling-related questions, and generates personalized technical skilling plans using content from the Partner Skilling Hub, LevelUp, and Microsoft Learn. Simply open the Skilling Hub and select the AI agent icon in the lower-right corner to begin building a role-based learning plan aligned to your goals. No installation required. Check out the AI agent demo video for more information. 

Go-To-Market

• Gain greater visibility into customer signals with ASPX FY27 updates: ASPX is evolving from a reporting tool into an action engine that surfaces signals related to customer readiness, adoption, and monetization opportunities. New FY27 releases—including free-to-paid signals, Microsoft 365 E7 targeting, Microsoft 365 Copilot Cowork usage, Frontier account targeting, and API v1.5––provide greater visibility into customer buying intent, adoption signals, AI readiness, and integration opportunities. Explore the FY27 updates in https://aspxi.microsoft.com and learn more at https://aka.ms/aspxdocs.   

• Explore a curated portfolio of ready-to-use marketing assets: Showcase how Microsoft AI transforms productivity, streamlines processes, and drives measurable business outcomes. Access ready-to-use messaging, assets, and partner guidance tailored to accelerate adoption of Microsoft 365, Microsoft 365 Copilot, Agent 365, and Dynamics 365. Partners with Partner Marketing Center Pro access (via a partner benefits package, Solutions Partner designation, or ISV Success enrollment) can explore and run the full campaign end-to-end, while those using Partner Marketing Center can download a limited set of assets to support execution. 

Customer Success

• Graebel drives growth and automation through AI innovation on Dynamics 365, Power Platform, and Copilot Studio: Graebel is using AI to modernize global workforce mobility operations to automate invoice processing, knowledge retrieval, and complex business workflows. The company is also strengthening governance and security through a robust AI Center of Excellence, reducing administrative sprawl, disabling unused connectors, and creating controls that enable AI innovation at scale. By putting AI agents alongside employees and connecting them to trusted business data, Graebel is reducing manual work, improving efficiency, and creating a foundation for future growth. Read the full story to learn more. 

• Share your partner and customer success stories: Showcase your impact, highlight your expertise, and demonstrate the measurable success you’re delivering to customers. Go to the Partner Success story submission form to get started.