May update: What’s new for partners in AI Business Solutions

News and Announcements

• Microsoft 365 E7 and Agent 365 now generally available: Microsoft 365 E7 is the Frontier Suite powered by Work IQ, bundling Microsoft 365 E5, Microsoft Copilot, and Agent 365 into a single solution integrated with the apps and security stakes customers already rely on. Microsoft 365 E7 and Agent 365 are designed to equip partners to build and scale agentic AI practices—bringing together skilling resources, seller readiness, and scenario‑based guidance aligned to consistent customer engagement across the CSP lifecycle. View the blog post for more details. 

• Available today: Anthropic Claude Opus 4.7 in Microsoft 365 Copilot: As part of our Frontier Transformation investments, we’ve expanded model choice in Microsoft 365 Copilot with the addition of Anthropic’s latest model, Claude Opus 4.7, in Copilot Cowork (Frontier) and Copilot Studio early release cycle environments, and we are rolling it out in Copilot in Excel. Opus 4.7 in Copilot is faster, more precise, and better at choosing the right tool for the task, following instructions more closely and routing requests to the right capabilities and Work IQ data. 

• Exciting updates on Microsoft Business Central: Three new updates are live, including a new Forrester Total Economic Impact™ study that projects strong ROI for Microsoft Dynamics 365 Business Central,* a refreshed Business Central Immersion Briefing, and the new Expense Agent for Business Central that simplifies receipt capture, expense categorization, and approvals. View the Business Central Expense Agent demo, explore the pitch deck, and read the IT Pro blog for more info. 

• Shape the future of Microsoft AI Business Solutions: Consider participating in a Forrester Total Economic Impact™ study on how partners drive business value with solutions like Microsoft 365 Copilot and Agents, Microsoft 365, Windows 365, Power Platform, and Dynamics 365. Complete a brief 15-minute survey to share your insights. 

• New, flexible billing for GitHub Copilot: GitHub Copilot is transitioning to usage-based billing, replacing premium request limits with a monthly allocation of GitHub AI Credits per plan, with the option to purchase additional usage. Billing will be based on token consumption—including input, output, and cached tokens—aligned to each model’s API rates. This shift better reflects actual usage and supports a more sustainable, reliable Copilot experience. Learn more and drive growth with partner resources.

• Microsoft Office LTSC 2021 and Visio LTSC 2021 nearing end of support: Support for Microsoft Office LTSC 2021, Project LTSC 2021, and Visio LTSC 2021 ends on October 13, 2026. After this date, customers will no longer receive updates, security fixes, or technical support—introducing increased security, compliance, and reliability risks. This milestone creates a clear opportunity for partners to help customers modernize by moving to cloud‑based productivity solutions. Review the Partner Center announcement for details. 

Incentives and Offers

• Drive Microsoft 365 E3 and Microsoft 365 E5 adoption: Microsoft continues to offer various one-year and three-year promotions on Microsoft 365 E3 and E5 suites. Existing promotions include a 20% off one-year Microsoft 365 E3 targeted offer for select customers (250+ seats), a 15% off one-year Microsoft 365 E5 new-to-offer promotion (1+ seats), and a three-year 10% off NTO promotion on both Microsoft 365 E3 and E5 (100+ seats). 

• Win customers with Microsoft 365 E7 promotions: Drive Microsoft 365 E7 adoption with one-year and three-year promotions. While most promotions went live on May 1, 2026, note that some may be released later. 
  • One-year Microsoft 365 E7 promotional offers: 
    • 10% off Microsoft 365 E7 annual terms (1-yr)
      Seat minimum 10 | Seat maximum 9,999
    • 15% off Microsoft 365 E7 annual terms (1-yr)
      Seat minimum 100 | Seat maximum 9,999
  • Three-year Microsoft 365 E7 promotional offer: 
    • 15% off Microsoft 365 E7 triennial terms (3-yr)
      Seat minimum 300 | Seat maximum 9,999
      Please note that three-year Microsoft 365 E7 promotional offers will only be available with an upfront billing option. Three-year paid annually is currently not supported on Microsoft 365 E7 three-year offers.

• Microsoft Windows 365 promotion and price decrease: Windows 365 continues to lower the barrier to entry for customers looking to adopt Cloud PCs. To further support partners in accelerating Windows 365 sales, Microsoft is introducing two important pricing updates.
  • 20% off all Windows 365 plans extended till June 30, 2026: Microsoft has extended the 20% discount for customers new to Windows 365 through June 30, 2026, giving partners more time to land new customers and reengage deals delayed by budget constraints. The offer applies to all Windows 365 Cloud PC configurations across Enterprise, Frontline, Government, and Business editions, empowering partners to accelerate first-time purchases with a compelling, time-bound incentive.
  • Windows 365 Business 20% price decrease: Microsoft has introduced a 20% list price decrease for Windows 365 Business. Paired with a new on-demand start experience, this update lowers the entry point for small and medium-sized business (SMB) customers while preserving the full Windows 365 Business value and capabilities partners and customers expect.

• Microsoft Commercial Partner Incentives Guide: Find and activate incentives in one place with the digital incentives guide. Now delivered through an online experience, the Microsoft Commercial Partner Incentives Guide gives you clear navigation, direct paths to engagement, and faster access to up‑to‑date guidance. Explore the guide and share feedback in our upcoming partner community calls, which you can register for in the Americas/EMEA or in Asia. 

• Reduced Dragon Copilot pricing: Partners can expand Dragon Copilot adoption more easily with a simplified per‑user license type offered at a reduced list price across all supported geographies. View the Partner Center announcement for details. 

• Reminder: Microsoft 365 price increase: Microsoft is expanding security and management capabilities across commercial Microsoft 365 suites this year, with a global pricing update taking effect across all purchasing channels on July 1, 2026. This creates a critical window for partners to accelerate renewals and upgrades—and for Scale Solution Provider (SSP) partners to drive Enterprise Agreement upgrade decisions—ahead of the price change. Customers who renew before July 1 can keep current pricing and maintain continuity, while partners can help SMBs lock in affordable, secure AI productivity with Microsoft 365 Copilot Business bundles. The updated pricing and packaging also unlock strong upsell opportunities to Microsoft 365 E3/E5 and Microsoft 365 Business plus Microsoft 365 Copilot at renewal. Be sure to activate available incentives and offers—as well as key promotions—to help customers adopt AI and realize value faster. 

Skilling and Events

• Strengthen your Agent 365 capabilities: Build AI agent expertise fast with a range of sales and technical skilling options—from Transform your business with AI Agents in Microsoft 365 sales training series (including the Agent 365 licensing deep dive) to the Implement Agent 365 to observe, govern, and secure AI Apps, Copilot & Agents three‑day technical bootcamp. You can also view the Leading Frontier Firm Transformation Digital Airlift recording with the accompanying SI deck and CSP deck, refreshed vision and solution decks, as well as the Frontier Transformation Partner Opportunity Deck. 

• Power Platform and updates to Microsoft Copilot Studio 2026 release wave 1: See what’s coming in Power Platform and Microsoft Copilot Studio with the 2026 release wave one. The release plan outlines new and updated features, delivery timelines, and scenarios for how organizations are using the latest capabilities. 

• Start FY27 ready to execute and scale Copilot and agents: Join us at MCAPS Start for Partners for a deep dive into how product-led growth and Frontier Transformation are empowering partners to design, build, and deploy agents tailored to real customer scenarios—and how you can expand into high-growth workloads like business processes and Cloud PC. Save the date, stay tuned for registration details, and get ready to maximize growth in the era of agentic AI. 

• Get ready for the Partner of the Year Awards: It's almost that time of year again: the Microsoft Partner of the Year Awards are quickly approaching. Nominations open on June 1 and close on July 7. Learn more about the awards, start preparing your organization’s submissions, and be on the lookout for more details coming in mid-May. 

• Sharpen your AI workforce and process skills: Browse the events below and visit the Partner Skilling Hub to discover the latest skilling event calendars, playbooks, and updates. 
  • ERP Transformation with AI and agents in Dynamics 365: Join this 11-episode series designed for sellers and technical sellers to learn how Microsoft Dynamics 365 Agentic ERP can empower companies to boost productivity, cost efficiency, and agility across business processes. Explore Part 1 (now on demand) and Part 2.  
  • MCP & AI agents across Dynamics 365 Sales & Service: Solution architects, technical leads, and developers will learn how to design, build, and scale secure AI-powered solutions leveraging first-party agents and MCP servers for Sales, Customer Service, and Contact Center.  

• Check out the latest on-demand skilling opportunities: Across AI Business Solutions you'll find opportunities for members in your organization to expand the presales, sales, and technical skills that can grow your practice. Check out some of the recent on-demand skilling opportunities below: 
  • CSP & SI Partner Airlift: Leading Frontier Transformation with Copilot, Agents and M365 Suites   
  • Accelerate your AI transformation with Microsoft 365 Copilot  
  • Unlocking the Business Value of Copilot & AI Agents  
  • Next-Gen Productivity: Copilot + Agents for the Modern Enterprise  
  • From Work IQ to the Frontier Firm: AI Workforce Power Hours  
  • Scale with Cloud and AI Endpoints Partner skilling resources  
  • Secure AI Productivity Partners Sales Bootcamp  
  • CRM Modernization: Migration Assessment Copilot  
  • Agentic Migration Tool for Dynamics 365 Sales & Service  
  • Dynamics 365 Solution Architect bootcamp (AI CRM)  
  • Dynamics 365 Solution Architect bootcamp (AI ERP)  
  • Copilot Studio: Low Code App Maker & Agent Builder (learning journey)  
  • Build enterprise-ready agents with Copilot Studio (short series)  
  • Build enterprise-ready agents with Copilot Studio  
  • Build, Orchestrate, and Govern AI Agents with Copilot Studio   
  • Capture new SMB business opportunities with agent-powered Dynamics 365 Business Central  
  • Transform AI with Business Central - Sales Ready Titan (learning journey)  
  • Scale SMB operations with the power of AI in Dynamics 365 Business Central  
  • Supercharge SMB business operations with AI and agents in Dynamics 365 Business Central 

• Stay ahead with the new Partner Skilling Community discussion board: a dedicated hub where Microsoft partners can discover skilling resources, ask questions, and accelerate growth across solution areas. Connect with peers and subject matter experts to get timely guidance, build capabilities, and stay informed on the latest opportunities. Click “Follow” in the top right corner to receive email notifications when new content is posted.

Go-To-Market

• Explore a curated portfolio of partner-ready, customizable marketing campaigns designed so partners can showcase how Microsoft AI transforms productivity, streamlines processes, and drives measurable business outcomes. These campaigns provide ready-to-use messaging, assets, and partner guidance tailored to accelerate adoption of Microsoft 365, Microsoft 365 Copilot, and Dynamics 365—all grounded in secure, responsible AI principles. Partners with Partner Marketing Center Pro access (via a partner benefits package, Solutions Partner designation, or ISV Success enrollment) can explore and run the full campaign end-to-end, while those using Partner Marketing Center can download a limited set of assets to support execution. 

Customer Success

• TD SYNNEX: “Better Together” AI motions at scale: TD SYNNEX brings devices, cloud, security, and AI together into cohesive Microsoft motions—giving partners a repeatable way to position Copilot and AI‑ready solutions with customers navigating Windows refresh cycles and early AI adoption. 

• DeepJudge: AI-powered legal search on Microsoft Azure: Swiss legal tech firm DeepJudge built an AI‑driven legal search platform on Azure, allowing law firms to surface relevant case knowledge faster while maintaining strict data privacy and compliance requirements. 
   
• Banco Bradesco: Generative AI on Azure Red Hat OpenShift: Banco Bradesco is scaling enterprise AI innovation on Microsoft Azure—leveraging Microsoft Foundry, Azure API Management, and Azure Red Hat OpenShift. By standardizing on Azure Red Hat OpenShift, Bradesco is running 200+ generative AI projects with improved governance, security, and operational control—accelerating development while meeting the stringent requirements of a leading financial institution.