Microsoft
Colin_Mor ; Hello again, Colin. These are the two most recent issues that I was commenting about. You cannot see the blinking cursor from the screenshot, but when I select "Move to a different folder", I do not get the usual choice of all of my folders, I only get the box you see here, with the cursor blinking in the "Create new folder" box directly above the move folder box. The only way to move an Inbox email to another folder right now is to right click the email, then select "Move" from pop up box, then select "Move to a different folder", then select the folder to move it to.
The second screenshot is of my Inbox pane, where you can see the "Select" email box is in the upper right corner of the pane. This box has moved at least twice since before the summer. There was a version that had a drop down selection in the upper left corner of the Inbox pane, where you either Select or Unselect All. Why does this function have to keep changing what it looks like and where it is on the page?
As I have stated, there are multiple problems I have been and still am, having with Windows itself, with Outlook, and with my 365 lack of support. The 365 issue I had was when I was trying to figure out why I couldn't move emails to my Inbox using the "Move to" function in the toolbar. I would select Move to, then select my Inbox. However, the email was not in my Inbox, it was in my Junk folder. EVERY time. I had been moving emails to my Inbox for quite some time before this, but now EVERY moved email went to Junk.
I tried calling for support, and found there is no phone number that gets you to a live person. There are three different Microsoft phone numbers that show up when you search online, but they all go to the same exact Voice Mail menu. I did manage to get through to an out of the country support person, but unfortunately, they did not really know the software, they were just reading a script.
Well, this script had them tell me to try several different ways to reset Outlook, actually giving me lines of code to change, that ended up making my situation worse. Now ALL emails coming to my regular, everyday use email were going to my Junk folder. I had to dig around in the program to try to change back what I could, and change settings for other issues still not corrected. To this day (from about 4 months ago), I still have to check every single Junk folder email every day, because I still find my regular emails (banks, money transfer sites, product ordering sites, etc.) in my Junk folder. Even though I have been a customer of theirs for many years, and have always received their emails, they can go to Junk at any time.
Thanks, Microsoft, for making life so much easier.
