From Public Folders to SharePoint: A Modern Approach to Shared Contact Management

Still trying to connect the dots as many other frustrated users in big companies while trying to use a simple feature.

We just need to have shared departmental contacts that can be synced along their users. You present a management suggestion but not an actionable solution on how people can use those contacts inside your OWN communication tool.

Really disappointing still finding articles from last 10 years trying to tackle this and everyone is forced to use older versions of Outlook Clients.