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Designed for Simplicity: User experience updates to Outlook for Windows

euburrag's avatar
euburrag
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Sep 04, 2018

The most prominent update coming to Outlook for Windows is the new Simplified Ribbon and it’s showcased with the new Coming Soon feature pane. Over the last two years we’ve been talking, concepting and co-creating with customers and are now ready to introduce an exciting number of updates that simplify the user experience, while keeping with the familiarity of Outlook. These updates are aimed at making it easier for you to get things done and focus on what matters with a customizable experience that keeps you in control. 

 

Customize your Outlook experience with a Simplified Ribbon

 

Since Microsoft introduced the ribbon we’ve learned a lot about how customers use this tool in Outlook. At the top of that list is this notion that how you work is highly personal. For example, people generally use the same ten commands most of the time but still need a level of customization for that 11th, 12th and 13th command, which are all different based on a user’s personal preference and what they work on most.

 

The Simplified Ribbon is both easily customizable and adaptable. The single row of commands can be quickly personalized to suit your work style and preferences—simply pin or remove commands from the ribbon that are important to you. You can always click back into the classic, full ribbon to access the complete set of commands anytime. You will also find that the Simplified Ribbon is now adaptive.  It scales to fit different window sizes, adjusts icon labels and moves commands out of the way and accessible via new ellipses and menu drop down experiences.

 

Watch this video to see the Simplified Ribbon and more updates coming to Outlook for Windows:

 

Focus on what matters

 

Many small changes in the message list help highlight the things that matter. For example, names are bolded and flagged messages stand out with a yellow background. And with a little more padding and text treatment to create a clearer visual hierarchy, scanning your inbox is easier and focusing on important messages is easier than ever.

 

Message subjects are more prominent in the reading pane and the header now takes up less space, leaving more room for your content.

 

Updates to message list and reading pane

Similarly, we made the commands you need for rich content creation available when you Pop Out your message response so you can easily access the power of the full ribbon in Outlook at any time.

 

And email and calendar response options, such as Reply or Accept buttons, are contextual to where you are working.

 

Stay organized 

 

In the familiar folder pane, where email messages may be distributed across Favorites, Folders and Groups, special icons make each of them easy to spot. We learned that customers who frequently use Office 365 Groups needed quicker access to the group folders. In this update, we’ve elevated Groups to show up as a peer of personal folders under each account so now they will be accessible even if you hide your Folders list.

 

To give you more time back in your day, updates in Outlook Calendar help speed up the process of sending a meeting request. Both Required and Optional attendees can be quickly added. And with a clean, reorganized meeting request form, by setting the meeting time first, you make the suggested Location or conference rooms time-aware.

 

Outlook Calendar updatesThe updated Outlook for Windows experience is simpler and more customizable so you can work faster and get back to the things that matter most. Outlook helps you connect, organize and get things done. We’re excited about these changes and look forward to your feedback.

 

Coming Soon and the user experience updates are rolling out to customers in the Monthly Channel (Targeted) release program in the next few weeks then later rolling out more broadly to all Office 365 customers. 

 

When you see Coming Soon, turn it On, explore the updates and let us know what you think. 

 

To stay up-to-date, follow us on Twitter or keep an eye on the Office roadmap to see what is coming. You can also read about the updates coming to Outlook on the web.

 

 

Frequently asked questions

  1. When will I see the changes?

These changes will start to roll out to the Office Insider program Insiders and Monthly Channel (Targeted) customers in September and then, based on customer feedback, more broadly to production for Monthly Channel customers.  Coming Soon will continue to be available in Outlook for Windows throughout the roll out of the user experience updates.  These updates will not be available with Outlook in Office 2019 for Windows.  

 

  1. Can my company control when these updates roll out?

The Coming Soon feature allows users to try the new experience any time before they roll out to production to all Office 365 customers. At any time during that period, companies can prevent their users from having the Coming Soon option through group policy administration or users can try the experience with the Coming Soon feature and turn to the classic experience at their convenience. 

Once the new experience has completely rolled out to production and validated with customer feedback, the Coming Soon option will no longer be needed and the new experience will not be optional.

 

  1. Why don’t I see the changes now?

If any of the following are true, you may not see the updates in Outlook for Windows:  

  • Your company many not be part of the Office 365 Insiders or Monthly Channel Targeted program and the updates are not yet available in production, Monthly Channel.
  • Your company may have blocked Coming Soon through a group policy setting and the updates are not yet available in production.
  • You are using Outlook in Office 2013 or 2016.

 

  1. Will Coming Soon always be an available option?

No, Coming Soon is designed to share significant changes that will soon roll out to Office 365 customers.  The Coming Soon button and on/off toggle not be visible once those updates are fully rolled out to production and will appear again only when Microsoft plans to introduce additional, material changes in Outlook for Windows.

 

  1. What if I don’t want to accept the changes?

While Coming Soon is available, customers can return to the classic experience at any time.  Once the updates are fully rolled out in production, the option to return to the classic experience will no longer be available.  However, the Simplified Ribbon will always be expandable and collapsible.

 

  1. Are there more updates coming?

Yes, as announced in June 2018, the updates to the Office 365 and Outlook user experience are rolling out slowing over the next several months.  For example, updates to Search in Outlook for Windows are expected to roll out by the end of 2018.  Additional information will be forthcoming with more details closer to the roll out of additional updates.

 

  1. Can administrators turn off Coming Soon?

[Updated 9/11/18]   If you're an admin, you can use a regkey to hide the Coming Soon feature in Outlook for Windows.  Learn more.

 

 

If Coming Soon is not available for your users to try the new user experience and provide feedback at their convenience, they will receive the updates in Outlook for Windows once we roll them out to production for all Monthly Channel customers.  

Updated Sep 11, 2018
Version 5.0

90 Comments

  • I'd just really like the same save as options that Word/Excel has now.

     

    So my clients could actually save their attachments directly into the cloud location and subfolder they choose rather than having a two step process OR third party paid solution forced on them.

  • Peter Mikula's avatar
    Peter Mikula
    Copper Contributor

     

     

    Took 2 years to redesign the ribbon and add couple cosmetics visual changes? There must be 10 times as many product managers than devs on that team. This is not innovation, it’s just going thru the motions MS cares about Outlooks future. You guys can do so much more like integration with Teams and other third party tools, etc

  • Alexis Menard's avatar
    Alexis Menard
    Copper Contributor

    By proper integration in notifications center, I meant rich toast notifications, quick actions (that you could personalize like “mark as read” or “archive”). The Windows Mail have some of this features for example. Same for calendar events with a button to Join a Team meeting (or Skype for Business).

     

    And UWP or something else it doesn’t really matter as an user point of view, I wish some of the features that are in there (touch vs mouse, hi dpi, tiles) which I think would be great to have in Outlook for Desktop PC.

     

  • wroot's avatar
    wroot
    Silver Contributor

    Oh, i agree that it just feels embarrassing to advice my users to restart Outlook after they come back from a meeting or connect they laptops to external monitors at home, so it won't be blurry. Yeah, in 1803 Windows 10 it is better as you don't have to sign out. Still. It is not how OS and apps should operate in 21 century. This is not innovation. Windows 7 was better about this and this feels like step backwards.

  • rpodric's avatar
    rpodric
    Bronze Contributor

    >Proper integration with the notification center of Windows 10 (not the popups that are not integrated).

     

    I'm not following this one. You have the choice, depending on how you have Outlook set in Settings/Apps, for whether the toast notifications accrue in the notification center. What else could "proper" mean?  I leave that setting off, because I don't want them stacking up there, but you have the choice.

     

    >Move to proper UWP or modern infrastructure so we don't have to restart the application if we have multiple monitors of different resolutions. 

     

    Please dear god no. Solve that another way, a truly "proper" way, which UWP most certainly is not. Outlook is faaaar too complex of a program to be put through that sieve. MS couldn't even translate Skype(!) properly to a modern infrastructure, so something with a ton more to it like Outlook stands no chance. If they tried, they'd get a toy app like Mail that comes with Win10, and that would be the end of Outlook. UWP just doesn't support complex things--not even something simple as a tray icon.

  • Alexis Menard's avatar
    Alexis Menard
    Copper Contributor

    We definitively appreciate the redesign and it looks gorgeous. I hope that it didn't divert resources to fix more important issues such as :

     

    - Support of alias/connected account : https://outlook.uservoice.com/forums/322590-outlook-2016-for-windows/suggestions/13457142-option-to-make-microsoft-outlook-2016-work-with-ou . 2 years still in the making.

    - Support of proper MFA for Outlook accounts : https://outlook.uservoice.com/forums/322590-outlook-2016-for-windows/suggestions/11133915-use-the-native-service-authentication-like-the-mo. Also few years in the making.

    - Proper integration with the notification center of Windows 10 (not the popups that are not integrated). I'm sure you could convince your colleagues in the windows team to introduce missing features.

    - Proper support of dot not disturb/focus assist.

    - Move to proper UWP or modern infrastructure so we don't have to restart the application if we have multiple monitors of different resolutions. See https://support.office.com/en-us/article/office-apps-appear-the-wrong-size-or-blurry-on-external-monitors-bc9f7279-4e42-4b15-a949-46ab8bcfe44f . MacOS (and Outlook on macOS) adapt perfectly without any restart/sign out. I hope that the design above is ready for high-dpi/multiple resolutions.

    - Proper conversation support with quoting (also when replying, not like the current support) : https://outlook.uservoice.com/forums/293343-outlook-for-mac/suggestions/15492357-ability-to-quote-messages-with-standard-marker and https://outlook.uservoice.com/forums/293343-outlook-for-mac/suggestions/14747313-inline-quoting-and-indenting . See also https://en.wikipedia.org/wiki/Posting_style . Microsoft claims to <3 open source and all the open source mailing lists are using this type of conversations and email. A big issue in my corporation btw.

    - Android notifications not clearing when I read my email on Outlook for PC. https://outlook.uservoice.com/forums/293346-outlook-for-android/suggestions/8744806-remove-email-notification-when-read-on-other-devic (over 2K+ votes from the community). 

     

    Globally I like Office 365 but Outlook on the PC has been lagging and lagging to the point that either we moved platforms (the Microsoft offer is better on Mac or iOS) or move service because it works better.

     

    This is really good work, it looks slick.

     

  • rpodric's avatar
    rpodric
    Bronze Contributor

    I see what you mean by a "little more padding" in the screenshot, but I hope this aspect is configurable, as similar things have been in the past. As it is, you can only get X messages fitted vertically in the view you're showing (which is my preferred view), and I'd hate for that to drop by 3 or 4 all for a little more vertical spacing, which it never has even occurred to me before as something needed.

  • wroot Thank you for your message.  When you Pop Out your response in Outlook for Windows today, you will have the classic ribbon experience.  However with the new user experience updates, when you Pop Out a message response, you will have the benefit of more room for your content with the Simplified Ribbon or expand it to have the full set of commands - Similar to the experience when you expand and collapse the Simplified Ribbon in the main mail canvas.  

  • wroot's avatar
    wroot
    Silver Contributor

    Can you explain "Similarly, we made the commands you need for rich content creation available when you Pop Out your message response so you can easily access the power of the full ribbon in Outlook at any time." ? I don't get it. How it is different from the current version? If you want to bold text or change colors/fonts/etc. you have to Pop out.