MicrosoftOMG!
You're polishing and polishing on the outside and on the inside it is just getting worse and worse.
Why didn't you do ANY change to the address book since Office for Windows 3.11/95. I mean, 21st century and the AddressBook is the most dead application I can imagine!
Like seriously you open it and you can do NOTHING, like literally NOTHING. You CAN'T click on Tabs to sort by title, location etc. default sort is by name. Search is primitive...
One has a choice to either use OWA or try a different platform. Stop polishing the externals and playing with cure buttons and ribbons and concentrate on actual functionality. Maybe you could learn a bit from Apple - OS release - 1-year: bugs, functionality and speed, 2-year: cosmetics.
We don't need unicorns and rainbows, we need an app that meets our productivity requirements and collaborations.
You invest so heavily in Teams - integrate. Or maybe, just maybe scrap Outlook and make Teams be the main communication/collaboration client.
It's been far too long...
