I don't understand why MS continues to make discoverability of features harder. This reminds me of when Office 2003 started collapsing menus in apps (this is before the ribbon) and most users I dealt with just thought features vanished.
Same here. I see integrated features we use daily like moving emails to OneNote, or adding FindTime meeting polls are buried in the ellipses menu. How does hiding features and adding clicks make it easier for us?
This increases the load on IT teams and power users to go around and how people either how to expand and the "ribbon" or add their favorite items to the mini-ribbon.
I'm curious if you left it alone, but gave users the option to hide things (collapse the ribbon, move features to an ellipses style menu), how many would voluntarily do that? Instead it is always the reverse. "Let's hide a bunch of stuff, then let the local IT departments deal with it at the help-desk level."
And I've not tested this, but I'd wager these changes and customization are local to one machine only, and if a user gets a new machine or Office has to be reinstalled, all pref's would have to be manually made again? Or does this data get saved to the cloud so it is persistent on a per-user basis?