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Microsoft Teams Blog
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What’s new in Teams Phones | December 2020

Microsoft_Teams_team's avatar
Microsoft_Teams_team
Silver Contributor
Dec 07, 2020

The Teams devices portfolio strives to give users options based on the space they use for work, the kind of collaboration they engage in, and their personal preferences for when and how they choose to get things done. We are constantly working to provide an intuitive and familiar experience for Teams on every device type, and this means carrying over the great features we have for meetings and calling into the phone experience as well. This month we’ve got some great updates that bring together the features users love in Teams meetings into the Teams phone app and more to keep users productive and secure.

 

1. Video Enhancements for Teams meetings: 3x3 Layout, together mode, gallery view and background blur

Teams phones now support a new video layout including 3x3 gallery view, large gallery view for more participants and Together Mode. Using 3x3, users can see the video feeds of up to 9 meetings participants at a time. For even larger meetings, enable large gallery view to show up to 49 participants. Teams phones will also support Together Mode, a revolutionary meeting experience where participants are transported to a virtual shared space.


No matter which style of meeting you select you can always enable background blur to reduce distractions and obscure any imagery found in a video setting.

2. Meet Now on Phones

Sometimes, the need to collaborate with a teammate can pop up at unscheduled times; it is easier to get clarity or talk through a few quick details with the new instant meeting feature on Teams phones. Users can select “meet now” in their calendar interface to easily start a meeting and add a participant.

3. Screensharing on Select Audio Phones

With this update some models of touch screen audio phones meeting the minimum hardware requirements will now allow user to see content that is being presented or shared by others during calls and meetings.

 

4. Spotlight

From a desktop client, presenters can pin an individual feed for all attendees to see during a Team meeting. The spotlighted video will be the main video the Teams phone user will see on their screen. For more information, see here.

 

5. Request to Speak

The hard mute functionality allows you to prevent attendees from unmuting themselves. This can be switched on or off from within the meeting, and individually for attendees who put up their hand to speak.

 

 

In addition to meetings functionality, there are some exciting core updates to Teams phones coming out this month.

 

6. Sidecar Support *Beta Release*

Sidecars are an efficient way for a phone user to reach frequently used contacts on a desk phone. They are an accessory to a Teams phone with hardware buttons that can be linked to speed dial contacts. A user can select and pin the names of any contacts in the Teams phone to the screen of the sidecar so that calls can be made with one click and it is clear whether a contact is available or not at-a-glance with LED indicators. Teams will support sidecars with touch or non-touch enabled hardware.

 

Now Teams supports sidecar functionality on the Yealink EXP50, and the Audiocodes C450HD with the expansion module in beta release.

7. Phones in Microsoft 365 Government - GCC

Microsoft Teams phones application is ready to be deployed in the Microsoft 365 Government – GCC environment. For more information, see here. Please check with your vendors for any hardware compliance questions.


8. Policy changes to enable/disable HomeScreen and BetterTogether

There will be two new settings (AllowHomeScreen and AllowBetterTogether) added to the TeamsIPPhone policy that will allow tenant admins to enable/disable home screen and better together on Teams phones. See here for more information.


9. Proximity based meeting join on Teams conference room phones

Proximity based meeting join for an available Microsoft Teams conference phone is supported from this update. The Microsoft Teams client on your PC and mobile detect proximity of the conference phone via the BLE beacon transmitted by the phone and allow you to add the phone easily to the meeting from your pre-join screen on your desktop or mobile client. When a user adds the conference phone to the meeting, the phone would auto accept the incoming meeting request. For more information, see here.

 

As always you can shop our robust portfolio of Teams certified devices, including a wide array of calling endpoints at the Teams marketplace!

Updated Jan 26, 2021
Version 3.0

19 Comments

  • Kennard1969's avatar
    Kennard1969
    Brass Contributor

    No.  All of our devices (of them) are still running version 1449/1.0.94.2020111101.  There are no available updates and TAC shows the Teams App is "Up to date" for all devices:

     

     

    Is there some way I can grab and push the current version, KruthikaPonnusamy?  Or do I just need to wait until it appears in TAC?

  • Kennard1969's avatar
    Kennard1969
    Brass Contributor

    I am glad Teams phones now support sidecars; that's a needed feature for receptionists and call centers.  However, based on my experience testing the Yealink MP56 and EXP50 module, I recommend that others defer purchasing sidecars for a bit. As noted in the post, the update supporting sidecars is still in beta and it contains lots of bugs, including: (i) the sidecar buttons are populated in the order contacts are added to the speed dial list rather than alphabetical, which is a problem if you need to add someone later; and (ii) when you answer the phone, the names on the sidecar screen disappear and the screen displays "sign into your account," which prevents the user from using the buttons to transfer calls. Based on the http://support.yealink.com/previewPdf?file=http%3A%2F%2Fsupport.yealink.com%2Fforward2download%3Fpath%3DZIjHOJbWuW%2FDFrGTLnGyprkfRlGTqdFMFNIUGiSGdy66kpU2kXJZlPxeQNxUrzdGNKG4bEb0wModnyEHEtzAjEh6myOsNXo%2FcPXMl9b%2F3r4XYTRqZVVUVVTSZky5XBEK%2Fc5LIwqxx4Y8gTZXIFI8ZplusSymbolEneoiUgSplusSymbolBfgG7LyOylBM%3D regarding the latest firmware update, the latter issue is a known bug and supposedly will be fixed when MS releases the next update to the Teams app (1449/1.0.94.2020121001).  Although it doesn't work great at the moment, the EXP50 looks cool and it's nice to be able to see the status of up to 60 users at a glance.

     

    KruthikaPonnusamy, do you happen to know when the Teams app for the phones will be updated and pushed to the Teams Admin Center?  Is there some way to manually download and install the update in the meantime?

  • mogzy1's avatar
    mogzy1
    Copper Contributor

    KruthikaPonnusamy Yes this is the latest build. I worked out it was because we had unpinned calls from the sidebar in the teams desktop app via policies. This then affected the phone experience too in a weird way by removing the search button. Once we added calls back into the sidebar, the search button came back.. Might be worth reporting that back to the team as a bug

  • mogzy1 Is this the latest build? We have not removed search from our app. Do you have the right app policies for it? Did it work in previous version and broke after the update?

    Carsten1580 Breakout rooms on phones are currently under test. It will be a few months out before we can ship them to customers.

     

    WaynoD Thank you for your feedback. We will add this item to our backlog.

  • mogzy1's avatar
    mogzy1
    Copper Contributor

    Has the new phone experience removed the search icon on the top right? When I tap into calls on my Yealink t56A there's no search icon on the top right anymore?? 

     

  • Peter McCrindle's avatar
    Peter McCrindle
    Copper Contributor

    Not my video channel - but this is really good content on how to use breakout room https://www.youtube.com/watch?v=DMfsilBhW7A&t=310s

     

  • WaynoD's avatar
    WaynoD
    Brass Contributor

    Our company has thousands of Skype Phones (the venerable Poly CX600) fitted to Pop-in rooms and huddle spaces across our company.  Our main obstacle to switching to Teams phones has been the lack of ability for the new generation phones to cater for a common-use scenario where a user enters a room and attaches a laptop via usb cable to use as a speakerphone in a Teams meeting  (which is a capability the old Poly CX600 caters for).