What’s New in Microsoft Teams | September 2025

Hey Microsoft Tech Community, we’re back with the latest updates to Microsoft Teams!

This month we’re excited to spotlight many new features, like Threads in Channels which lets you reply directly to specific messages, keeping related conversations grouped together and preserving context without disrupting the main flow; updates to Teams AI Library that enables developers to build more powerful collaborative agents for Teams; and Teams Phone Extensibility for CCaaS and Dynamics 365 Contact Center that helps customers benefit from and extend their existing telephony investment with Teams Phone into the contact center.

In addition to these exciting features, earlier this month, we announced the latest wave of Copilot innovation in Teams: we are now giving every channel, meeting, and community an agent that can collaborate with you and your team, acting as a virtual teammate. We share more about these agents below.

Teams Rooms users have reason to celebrate as well, because the Facilitator agent is available in Microsoft Teams rooms with a Pro license. And Windows touch boards now support private browsing with Microsoft Edge, enabling secure access to websites and business web apps during and outside of meetings. Using touch boards in Teams Rooms is easier too, with Universal Touch Console support. Users can control Teams Rooms from either the table console or directly on the touch board, including devices like Surface Hub 3.

All these updates are designed to help you work smarter, automate the routine, and get more from every minute you spend in Teams. Our goal is to give you the tools to maximize your productivity and improve collaboration and communication across your team.

Let’s take a closer look at what’s new!

New features released this month: 
Chat and collaboration 
Platform
Meetings, webinars, and town halls 
Teams Phone 
Workplace: Places and Teams Rooms 
Fundamentals and Security 
Frontline Worker Solutions 
Certified for Teams Devices 

 

Chat and Collaboration

Agents in channels [Public Preview]

Teams channels provide an organized space for teams to manage workstreams and communicate with stakeholders. Now, each channel can have a Channel Agent that draws on its conversations and meetings to act as a domain expert for the team. These agents adopt the channel’s name and help with common tasks – for example, flagging important deadlines that are buried in conversations, summarizing progress with succinct status reports, assigning tasks and due dates, and answering questions asked in natural language like “What’s the latest on our budget?” You can even invite these agents into meetings when you need expert insights in the discussion. Channel Agent is now in Public Preview* for users with a Microsoft 365 Copilot license. Learn more.

 

Threads in channels

Threads in channels let you reply directly to specific messages, keeping related conversations grouped together and preserving context without disrupting the main flow. This makes it easier to stay up to date, while allowing for in-depth discussions. You can follow the threads that matter most to you, and when an important update or decision is made, you can send it back to the main conversation, so everyone stays aligned without requiring them to sift through every reply. The Followed Threads view brings all your followed conversations into one interactive list. You can quickly access all your threads, triage and respond—without jumping between channels. And when you're done with a thread, unfollow it to stop receiving future updates. Learn more here.

 

Enhanced AI thread summary in channels

Stay on top of your conversations with enhanced AI-generated thread summaries, available in post/reply and threaded channels. When a conversation becomes lengthy, Copilot helps you catch up without reading every message by offering a “summarize thread” entry point, making it easy to stay informed within your workflow. Based on customer feedback, we structured these summaries to a clear, scannable format, which includes a brief overview highlighting the key takeaways, followed by a bulleted list organized by topic. Thread summaries provide a fast, focused way for users to get caught up on content that matters most to them. AI thread summary is available with Microsoft 365 Copilot license.

New Workflows app experience in Teams [Public Preview]

The newly redesigned Workflows experience in Teams makes automation easier and more accessible than ever. With a simple interface, it helps you automate day-to-day tasks, like getting updates from your teammates, automatically routing documents for approvals as they get modified, or adding tasks to Planner from messages without ever having to leave Teams. Additionally, you can now use new AI-powered workflow templates to automate tasks with Copilot or your channel’s agent — no coding required. This experience is currently in Public Preview. To access the AI workflows, users need a M365 Copilot license.

 

Teams platform

Sharing Apps and Agents in Teams

To streamline interactions with apps and agents in Teams, we have introduced context aware buttons to link previews. These buttons will show the main action you can take with the link, depending on the app and where the link is shared. For example, if you share a SharePoint agent in a Teams Channel, the button CTA will say “Add to this Channel”, making the next step for the end user intuitive and efficient.

 

Teams AI Library

The updated Teams AI Library enables developers to build more powerful collaborative agents for Teams. With the enhanced version in GA for JavaScript and C#, and in Public Preview for Python, the library simplifies the creation of custom agents and provides access to the latest capabilities including Agent-to-Agent collaboration (A2A), Model Context Protocol (MCP), agentic memory, and more. It is generally available in C# and JavaScript, and in Public Preview for Python.

 

GitHub app for Teams [Public Preview]

Developers can @mention GitHub in a Teams channel to generate code directly from team discussions, turning conversations into working code without leaving Teams. The GitHub app for Teams understands your conversation in the Teams channel and helps turn that conversation into code, tests, documentation and pull requests.  Github app for Teams is currently in Public Preview. Learn more in our recent GitHub blog post.

 

Meetings, webinars, and town halls

Facilitator agent

Facilitator, the AI agent for every meeting, is now generally available. It joins your Microsoft Teams meetings to keep conversations focused, organized, and action‑oriented—adding productivity, not work. With a natural, conversational interface, participants can collaborate with each other and the agent in real time while Facilitator manages the end‑to‑end flow: it sets an agenda from the invite or infers goals from the discussion; keeps conversations on track with a visible timeline, smart time allocations, and gentle reminders; captures editable, real‑time notes; answers questions with meeting context and relevant web information; and records, assigns, and updates tasks, syncing with Planner for seamless follow‑through. When a new document is needed, it offers one‑click creation and generates a first draft in Word or Loop. Facilitator is also available in Teams Rooms and on mobile—extending chat, notes, and timers, and even capturing ad‑hoc hallway syncs—so every decision and action is captured.

 

Enhanced Meeting Protection – Prevent Screen Capture [Premium]

To address the issue of unauthorized screen captures during meetings, the Prevent Screen Capture feature ensures that if a user attempts to take a screen capture, the meeting window will turn black, thereby protecting sensitive information. This feature will be available on Teams desktop applications (both Windows and Mac) and Teams mobile applications (both iOS and Android). For users joining from unsupported platforms, they will be placed in audio-only mode to maintain the integrity of the meeting's content. This feature is available with a Teams Premium license.

 

Countdown timer for Teams Meetings

Manage time and streamline meeting discussions with the new countdown timer for Teams meetings, a tool designed to keep meetings efficient and on schedule. Any user can easily add a timer of any duration to the meeting (up to 100 minutes), which will appear in the meeting window for all participants with controls to start, stop, pause, and add more time. Colors automatically change as the timer gets closer to zero to help keep the speaker on track.

 

Decorate your background in GCC (Premium)*

Decorate your background is now available to customers in GCC and GCC High environments. It is a generative background effect in Teams that makes meetings more fun and personal by using AI to spruce up your meeting background. With it, you can blend your physical and digital spaces and revamp what can be seen of your physical meeting space for each call. This technology allows for effortless room clean-up and adds virtual plants or festive decorations for special events. Decorate your background requires a Teams Premium license.

 

Real-Time Mic Volume Indicator for Teams Meetings*

Introducing the Mic Volume Indicator for Teams meetings, a feature designed to provide real-time visual feedback on your audio levels. Positioned on the user bar, this indicator ensures your voice is captured correctly, eliminating the need to ask, “Can you hear me?” By offering continuous visual confirmation, it enhances user confidence and reduces communication breakdowns. It streamlines meeting efficiency by minimizing interruptions and ensuring communication that works.

 

Organizer controls now available in meeting toolbar

Take control of your meetings—right from the toolbar! Managing your Teams meetings is now faster and easier. Organizers and co-organizers will see a new ‘Controls’ button directly on the meeting toolbar—giving instant access to key settings for secure and seamless meetings. If an organizer has Teams Premium license, they'll unlock even more functionality with the Advanced Protection section inside the Controls flyout. Need deeper customization? Just click ‘View more’ at the bottom of the flyout to open the full Meeting Options panel.

 

Enhanced privacy and stability for live captions 

To improve privacy, when transcription is off, captions will now show only the past five minutes of dialogue instead of the full meeting. If transcription is on, captions display the entire conversation, just like with live transcription. We’ve also fixed an issue where changing the caption position could cause data loss—now, moving captions will not affect the text shown. These updates also apply to Real-time Text (RTT), ensuring a consistent and reliable experience.

 

Chat for organizers and presenters in webinars

Organizers, co-organizers, and presenters can now take advantage of a dedicated private chat in webinars, separate from attendee conversations. This feature is available before, during, and after the event, allowing presenters and event staff to coordinate easily and ensure smooth webinar delivery.

 

Teams Phone

Teams Phone extensibility for CCaaS and Microsoft D365 Contact Center

Teams Phone extensibility is generally available for contact center as a service (CCaaS) ISV solutions and Dynamics 365 Contact Center to help customers benefit from and extend their existing telephony investment with Teams Phone into the contact center. Customers of Teams Phone can now leverage Teams Phone as a single, integrated solution to power calling across their unified communications as a service (UCaaS) and CCaaS solutions.

According to a commissioned Total Economic Impact™ study conducted by Forrester Consulting¹, organizations using Teams Phone extensibility with Dynamics 365 Contact Center could see projected ROI and benefits PV as high as 345% and $3.5M respectively by year 3. Download the full report to learn more.

ISV solutions that have completed certification for Teams Phone extensibility include  AudioCodes, CentrePal, ComputerTalk, Heedify, and Landis².   We look forward to adding additional certified contact solutions to this growing ecosystem in the months ahead.

¹Projected benefits for a composite customer. New Technology: The Projected Total Economic Impact™ Of Microsoft Dynamics 365 Contact Center with Teams Phone extensibility, Forrester Consulting, Casey Sirotnak, Jonathan Lipsitz, August 2025

²While certification is not required to access the Azure Communication Services API that enables Teams Phone extensibility, we recommend selecting a contact center solution that has completed the certification process for the best experience. If you are a contact center developer, learn more about enabling Teams Phone calling for your CCaaS solution.

 

Support for Voice Applications Settings for Authorized Users in GCC High and DoD cloud environments [Premium]

Teams Premium admins in GCC High and DoD cloud environments can now assign voice application policies to authorized users, granting them permission to configure auto attendants and call queues directly in Teams settings. Authorized users can opt team members in or out, streamlining team communications and response to business needs while maintaining security and oversight. Learn more.

 

Workplace: Places and Teams Rooms

Facilitator agent generally available for scheduled meetings in Teams Rooms

You can take advantage of the Facilitator agent in Teams Rooms on Windows or Android for real-time AI-generated notes, follow up items, and keeping everyone on time during scheduled meetings. Facilitator appears in the meeting chat and participants can toggle between notes, chat, and the agent.  Facilitator for ad-hoc meetings, invoked by QR code scan, is available in public preview. Available with Teams Rooms Pro. Learn more here.

 

Browser support on Teams Rooms on Windows touch boards

Now you can access websites and line-of-business web applications using private browsing mode with Microsoft Edge on Teams Rooms on Windows touch boards, including Surface Hub 3. You can use the browser during meetings or outside of them, and admins can manage browsing policies, via the Pro Management portal, to ensure a secure and safe browsing experience.  Available with Teams Rooms Pro. Learn more.

 

 

Universal Touch Console support for Teams Rooms on Windows touch boards

Using touch boards in a room is easier than ever with Universal Touch Console support. Once set up by an admin, you can control Teams Rooms on Windows touch boards, including Surface Hub 3, using the console on the table or by touching the board device.

 

Preview of multiple camera view in Teams Rooms on Windows

When multiple camera views are enabled in Teams Rooms on Windows, the preview video on the front-of-room display and the camera settings dialog will show multiple camera views. This feature allows in-room users to be aware of all camera feeds that are simultaneously streaming to remote users. Available with the Teams Rooms Pro license. Learn more here.

 

DoD support in Teams Rooms Pro Management

Department of Defense (DoD) customer tenants now have access to the Teams Rooms Pro Management service and portal, enabling them to use the remote device management and analytics features of the solution while meeting high security and privacy standards. Learn more here.

 

Fundamentals and Security

Migration Tool for Teams

IT admins can now seamlessly migrate content from public and private channels in a third-party solution to Teams standard channels. Using a new first-party Migration tool in Microsoft Admin Center (MAC), admins can connect the third-party workspace, plan the migration, and execute the content transfer to Teams with ease.

 

Unified building and endpoint metadata for reporting

Teams Administrators can now use a single, unified process to upload and maintain the building and endpoint metadata that enriches calling and meeting reports. This new process replaces Reporting Labels and ensures that the building and endpoint information you upload is used in both Tenant Admin Center and Call Quality Dashboard. The data is stored in the Call Quality Dashboard (CQD) system and is used for call reporting, with no connection to Places or e911.

 

Silent test call

Silent test call provides the ability for IT admins to proactively run a synthetic simulation of a Teams call to the subnet, and to examine network readiness before any issue occurs. It provides tenant admins comprehensive visibility of their Teams environment, including infrastructure aspects such as network and devices, even during periods of no activity or minimal user interactions.

 

Frontline Worker Solutions 

Link your existing frontline teams with flexible membership

Save valuable time while transforming how you manage your frontline teams with flexible membership. By connecting your existing teams to the frontline workforce management tool in the Teams Admin Center, memberships automatically sync with Microsoft Entra attributes—keeping everything up to date with zero extra effort. And when you need added control, frontline managers can easily add or remove team members with just a few clicks. Learn more here.

 

Certified for Teams Devices

Yealink MeetingBoard Pro MTRW Series-65 and-75

The MeetingBoard Pro combines video conferencing, display, and smart whiteboard into an all-in-one solution with plug-and-play convenience and a clutter-free design. Delivering Pro View, Pro Sound, Pro Interact and powered by Pro Core, it features a triple 50MP camera system with advanced AI for precise tracking and a 16 MEMS mic array with AI-enhanced audio for crystal-clear conversations up to 12m/129 Sq Ft.

MAXHUB XBar U50 and V50 Kit

The MAXHUB XBar U50 is a USB-mode dual-camera videobar designed for small rooms and BYOD scenarios. With 100MP dual-lens camera, 12 beamforming microphones, AI-enhanced audio, and FlexMount for easy installation, it offers plug-and-play conferencing without fixed systems for ultimate flexibility. The solution includes 3-year service coverage and remote device management via MAXHUB Pivot — simplifying deployment and maintenance for IT admins.

 

 

AudioCodes RXV200 + RXVCam70 + Shure Large Room Kit

Elevate your large meeting spaces with a state-of-the-art collaboration solution, seamlessly integrating the AudioCodes RXV200 Android Intelligent A/V Hub, the AudioCodes RXVCam70 PTZ Camera and a Shure Large Room Audio System. Also included is the RX-PAD meeting room controller that simplifies meeting setup and device control. This bundle is engineered to deliver an exceptional Microsoft Teams Rooms experience for exceptional hybrid productivity, ensuring every participant, regardless of location, feels fully engaged and clearly heard.

 

Owl Labs Meeting Owl 4+

The Meeting Owl 4+ is the first AI-powered 360° camera, speaker and microphone device that powers millions of global meetings. It combines 360° video and audio coverage with award-winning speaker-switching software to power effective hybrid collaboration in any space. The Meeting Owl’s proprietary Owl Intelligence System™ uses visual and audio cues to automatically focus on and capture the best view of in-room speakers in 4K video so remote participants can engage and participate in hybrid discussions effectively and productively.

 

Yealink MP45 Teams

MP45 USB desktop phone brings new meaning to the USB desktop phone with a 4-inch touch screen, telephone keypad and HD audio. You can connect and power the MP45 USB desktop phone via the USB cable with a USB-A/C adapter for easy installation and use without carrying additional cables or installing drivers. Connect the phone to any PC running Microsoft Teams and it will instantly be ready to start placing or receiving phone calls. The MP45 USB desktop phone provides convenient buttons for call control, such as a full dial pad, keys for controlling volume, mute, speakerphone, hold, redial, external headset mode and a dedicated Teams button to move Microsoft Teams instantly to the foreground.

 

Logitech Zone Vibe Wireless (Native Bluetooth)

Now you can ditch the dongle with Zone Vibe Wireless, an over-the-ear headset with modern design and comfort. Certified for Microsoft Teams over native Bluetooth, this product is ideal for video conferencing. Multipoint Bluetooth® enables users to easily switch between devices and delivers business-grade audio quality. The Zone Vibe’s lightweight design and battery longevity make it great for both office and home use.

New Yealink Headsets: