Based on customer feedback, we are updating how presence works when organizations are using both Microsoft Teams and Skype for Business. With this update, routing and presence are fully aligned. To ...
Updated Jan 26, 2021
Version 5.0
Blog Post
It worked. I was able to set myself to Teams only and now SfB won't let me sign in to the desktop client, which is all good.
I also changed my entire org last night to be SfB only. Most users are still set to follow the org settings.
I did change a few people to individually not be Org Settings but to be SfB only. One of these people was Erin.
Still when Erin messages me from her SfB, she gets the warning that I'm using Teams and that she should upgrade because what is she thinking not being on Teams? I hate that message. Need to get rid of it so we can roll this out without everyone calling the help desk saying they need to be on Teams because why aren't they indeed?
Overall, Presence is not working for me in Outlook 365. (We are hybrid but all user mailboxes are in Exchange Online). I show the SfB user I exchanged IM's with (me in Teams) and I see one SfB user (Erin!) with a red dot and one SfB user with a yellow dot (another user I individually set to be SfB Only).
But everyone else has a white dot (in my Outlook). The other members in my Team who may still use either/both Teams or SfB are showing offline (white dot) as well. (me and my dept have been testing Teams for a while)
To Sum Up:
Today I will be changing individuals to not follow Org Settings of SfB Only but rather to have their individual settings be SfB only in an attempt to fix presence to work for me (being a Teams Only individual). I expect this to fix me seeing everyone as offline in Teams and Office 365 programs such as Outlook.
People who are on Teams and SfB - their presence is not showing up for me in my Teams. These are people who are on my IT Team and have been testing Teams with me for months.
People on SfB can now see my presence so that is good.
Getting rid of the "Eugene is using Teams - why aren't you Loser?" message SfB only individuals see when they IM me (as a Teams Only user) is still an issue without a solution? Or is there something I am missing here?
Thanks,
Eugene