Based on customer feedback, we are updating how presence works when organizations are using both Microsoft Teams and Skype for Business. With this update, routing and presence are fully aligned. To ...
Updated Jan 26, 2021
Version 5.0
Blog Post
Rahul Kayala - I thought I would like this update; however, now my SfB-only users are complaining they are showing up as completely Unavailable in Teams vs what I expected was for their Skype presence to appear in Teams. If you end up with the Skype-version of someone in Teams, it does show their Skype presence... but not on the Teams version of them.
UPDATE: Now that I'm moving people to Teams-Only mode, the Skype users are complaining that the Teams people are now showing as Offline in Skype. This just really doesn't sound like what this blog post was supposed to fix. Please help clarify. Is my only option to go back to Islands mode?
UPDATE: Or... is it just that the changes mentioned in this blog post just haven't hit my tenant yet? I'm hoping that's the answer. If so, please clarify when we should anticipate this change being fully rolled out. THANK YOU!! :-)