Microsoft
MicrosoftThanks for the reply, Karuana.
The two conversations may organizationally be different, but to us users they boil down to very much the same thing: What do we want to see in Teams that will make us more productive? And 13000 people are asking for private channels, 6800 are asking for a compact mode. For each person who has found the UserVoice forum and voted, there are doubtless dozens more who are suffering in silence or who have sought an alternative solution.
It's unfortunate that we have to point these things out "in public" as it were, but the engagement model within UserVoice does not feel like it is working. Microsoft has asked for feedback via UserVoice to prioritise features. But when half of the top 10 requests that are in "working on it" state have been that way for over 600 days with no progress, and in most cases no feedback beyond repeated "nothing to report" messages, it's easy to assume that these items are not being prioritised, or even being worked on at all.
So when we "play by the rules", give feedback on what is most important to us using the channels that you ask us to use, and then see them passed by while large complex features are being added, it's difficult to stay quiet.
