Transforming the workplace with AI-driven innovation

Microsoft

Jun 10, 2025

The workplace is evolving, and so are the tools that power it. At the heart of this transformation is a shared goal: to create more meaningful connections, spark stronger collaboration, and make smarter use of every space. That’s where AI-driven innovation comes in.

This week we are at InfoComm, meeting with many of our partners to talk about advancements in AI-enhanced workplaces. From more intelligent features available for Android devices to discovering insights that shape strategic space planning decisions, new features for Teams Rooms on Android, Teams Town hall and Webinar in Teams Rooms on Windows, and Teams Phone enable employees and IT alike to modernize spaces with intelligence, collaborate at scale, and optimize the management of spaces.

Teams Rooms: More intelligent, inclusive, and easier than ever to manage

We continue to enhance experiences and provide additional tools and capabilities, from closing the inclusivity gap between in-room and remote meeting participants in Teams Rooms on Android to introducing new tools that reduce the time it takes IT to deploy and manage rooms. Plus, we’re excited to announce new ways Teams Rooms on Windows can be part of our customers’ town hall and webinar events.

Intelligent, inclusive, and easier-to-use meeting experiences

Modernizing the workplace adds tremendous value to the spaces where people work. Intelligence in meeting rooms is an integral part of that modernization story, contributing to more inclusive, engaging, and productive meeting experiences for all participants.

Speaker recognition and attribution in Teams Rooms on Android

Already available in Teams Rooms on Windows, now Teams Rooms on Android can identify who is speaking during live transcription, ensuring clear and precise voice capture for every participant who has enrolled their voice profile. Speaker recognition happens in the cloud, extending the value of existing speakers in your Teams Rooms. This feature enables intelligent meeting recap, enhancing the value of Teams Copilot by attributing content and actions to individual speakers, and enables AI-enhanced audio and video experiences for meeting participants. Note: for voices to be identified, participants will need to set up a voice profile. It’s easy and secure to enroll your voice in Teams settings. Learn how to set up your digital voice profile. Available in Teams Rooms Pro. Learn more.

Teams Town hall and Webinar: Collaboration at scale

The landscape of digital and hybrid events is evolving rapidly, and organizations need tools that are intuitive, dependable, and designed to engage audiences at scale. That’s why Microsoft has enhanced its Teams platform with powerful updates to town hall and webinar, making it easier than ever to plan, manage, and deliver impactful events.

Building on the foundation of Teams Live Events, these new capabilities offer greater flexibility, deeper engagement, and seamless integration across the Microsoft ecosystem. Read more at the blog.

Join Teams Town hall and Webinar as an attendee from Teams Rooms on Windows

You can now join town halls, webinars, and structured meetings in Teams as an attendee from Microsoft Teams Rooms on Windows. Now, both attendee and presenter roles are supported for these large-scale events in a Teams Room on Windows. This feature is available in Teams Rooms Pro.

Teams Town hall screen management privileges in Teams Rooms on Windows

When the Teams Room on Windows is a co-organizer or a presenter in a town hall, privileges can be granted to start or end the event, manage what attendees see, and promote attendees as presenters, ensuring a smoother and more organized event experience. This feature is available with Teams Rooms Pro.

Device and space management made easier

We continue on our mission to deliver unified experiences and portals for IT admins to manage workspaces and the devices in them. The Pro Management portal is now the one-stop portal for all Teams Rooms on Windows, and Android settings, device health signals, and management capabilities are becoming available on the portal with every release. We’re excited to bring these new features to the IT admin experience, enabling management at scale of Teams Rooms and other shared spaces in the workplace.

AI assistant in Pro Management portal

Administrators serve a wide range of internal customers; now there is an assistant dedicated to them. The AI assistant in the Pro Management portal provides product help and information specific to each customer’s device environment. Admins can significantly reduce the time spent searching for answers and quickly resolve "how to" inquiries with this assistant, which efficiently retrieves information from product documentation and even product team office hours. It offers comprehensive answers to questions about Teams meeting spaces and management solutions and delivers data and insights specific to inventory in their environment.

For example, it can provide details regarding the number of rooms equipped with dual displays, enumerate all devices across various locations running a specific application version, and present numerous other relevant details to help admins manage and plan.

This functionality is available through Teams Rooms Pro. The assistant is distinct from Copilot or an agent, therefore no additional Copilot license is required.

Auto detection of room audio in BYOD rooms expanded to audio devices with video

The room audio auto-detect and pre-select feature for BYOD (bring your own device) rooms in the Teams desktop app, released in October 2024, now also activates the video component of composite audio-video peripherals (e.g., video bars) and automatically uses that camera in Teams. This ensures that Teams users in BYOD spaces, after plugging into an audio-video peripheral, can automatically default to both the audio and video feeds of that device to easily enable high-quality meeting experiences. Learn more.

Expanded and enhanced peripheral support for BYOD spaces

We continue to deliver new ways that help admins inventory and analyze usage of all the spaces in their environments. With room and desk peripheral support expanding to include docking stations and webcams, Teams users can seamlessly connect and utilize audio and video peripherals for enhanced experiences in BYOD spaces, like desks. IT admins can benefit from automatic association of devices to a space, device inventory, and detailed reports for peripherals in the Teams Rooms Pro Management portal. Reports in the Pro Management portal for desks are now available for customers with a Teams Shared Devices license required for a room.

GCC-H support in Teams Rooms Pro Management

GCC-H customer tenants now have access to the Teams Rooms Pro Management service and portal, enabling them to use the device lifecycle management features of the solution while meeting high security and privacy standards. Learn more.

Streamlined, unified role-based access controls (RBAC) for Teams device management

IT admins now benefit from unified role-based access controls across both the Teams admin center and Teams Rooms Pro Management portals. This simplifies device management and ensures seamless support for users transitioning between the platforms or managing both environments. Learn more.

Poor call quality signals in Teams Rooms Pro Management

Teams Rooms Pro Management now provides a signal for poor call quality and helps identify the root cause, making it easier for Admins to create tickets and proactively solve issues. This feature is available with Teams Rooms Pro.

Call quality reports for BYOD rooms in the Pro Management portal

As with Microsoft Teams Rooms, admins can now access detailed call quality reports for BYOD rooms with associated peripherals in the Pro Management portal. These reports include call history and session details that help diagnose network, audio, and video issues. Reports in the Pro Management portal requires a Teams Shared Devices license for the room.

Teams Phone devices: More productive calling and collaboration

As AI continues to weave deeper into the fabric of workplace tools, Microsoft Teams Phone devices are evolving to help users achieve more productive calling and collaboration. One of the latest innovations, Copilot summary for transferred calls, brings AI-powered productivity directly into the flow of work. With this feature, when a call is transferred via a Teams Phone device, users can prompt Copilot to generate a concise summary of the conversation. This summary acts as a briefing for the receiving colleague, ensuring they’re fully informed when picking up the call. Users can review and approve the AI-generated notes right on the device before completing the transfer. By delivering context at the moment it’s needed, this feature reduces the need for repetitive explanations and helps teams stay aligned—no matter where the conversation started. This feature is available now.

Delivering on the promise of the AI-Powered Workplace

We’re building intelligent solutions that help our customers unlock new levels of productivity and flexibility wherever work happens. From streamlining daily workflows to reimagining how teams connect, these tools aren’t just keeping up with change, they’re driving it. The future of work is here, and it’s more dynamic, connected, and impactful than ever.

With Microsoft Teams Rooms, Places, and Teams Webinars and Town halls, we continue to unlock the greater potential of the modern workplace to shape more connected, efficient, and impactful ways of working together.