Microsoft Teams Rooms update 4.0.76.0 is scheduled to go live today. As with previous releases, we'll start off by making the update available to 10% of devices and then throttle up to 100% in the n...
Updated Jan 26, 2021
Version 5.0
Blog Post
Having the same issue as Steve_Esposito - Updated to 4.0.76.0 on Saturday at 2am. It automatically signs into the Skype account and gets stuck at a blue window. If you close the blue window, it attempts to reload but gets stuck again.
The program Microsoft.SkypeRoomSystem.exe version 4.0.76.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Process ID: 22cc Start Time: 01d4d81dba12cb23 Termination Time: 4294967295 Application Path: C:\Program Files\WindowsApps\Microsoft.SkypeRoomSystem_4.0.76.0_x64__8wekyb3d8bbwe\Microsoft.SkypeRoomSystem.exe Report Id: 747c8451-1426-4a30-8c08-4f6c21ff9cf5 Faulting package full name: Microsoft.SkypeRoomSystem_4.0.76.0_x64__8wekyb3d8bbwe Faulting package-relative application ID: App
Application: DesktopAPIService.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.UnauthorizedAccessException at System.StubHelpers.StubHelpers.GetWinRTFactoryObject(IntPtr) at Microsoft.SkypeTeam.NativeUtils.RRegistryHelper..ctor() at DesktopAPIService.DesktopAPIService+<ThreadProc>d__10.MoveNext() at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem() at System.Threading.ThreadPoolWorkQueue.Dispatch()
Faulting application name: DesktopAPIService.exe, version: 4.0.76.0, time stamp: 0x5c795d8d Faulting module name: KERNELBASE.dll, version: 10.0.15063.1478, time stamp: 0x7789680f Exception code: 0xe0434352 Fault offset: 0x0000000000065a98 Faulting process id: 0x2b5c Faulting application start time: 0x01d4d81f41b707df Faulting application path: C:\Program Files\WindowsApps\Microsoft.SkypeRoomSystem_4.0.76.0_x64__8wekyb3d8bbwe\DesktopAPIService\DesktopAPIService.exe Faulting module path: C:\Windows\System32\KERNELBASE.dll Report Id: e264aa21-5244-41f9-bd4b-01070d59684f Faulting package full name: Microsoft.SkypeRoomSystem_4.0.76.0_x64__8wekyb3d8bbwe Faulting package-relative application ID: App