MicrosoftAt our office, we use 1 Poly Studio x50 and 2 Poly Studio x30 systems with Microsoft Teams. All 3 systems have a Poly TC8 connected. When I came at the office, the systems were updated and I had to login into Teams at the Poly TC8 and pair them to the Poly Studio systems.
Unfortunately the Poly Studio x50 wasn't updated properly and I had to do a factory reset. When done, I activated Microsoft Teams again. So far so good.
During our first meeting our online Teams participants on a Windows system didn't see the camera view of the meeting room. The only participant that used the Teams app on his phone did see the camera view of the meeting room.
After the meeting I created a test Teams meeting to test the camera views of all our 3 meeting rooms.
When in the test Teams meeting at my Windows system, I didn't see any of the 3 camera views. In the app on my phone I saw 2 of the 3 camera views (both x30's).
In the meeting rooms, I had different results:
On x50 I saw both x30's.
On x30 (a) I didn't see the other x30 (b) but I did see the x50.
On x30 (b) I did see the other x30 (a) and I didn't see the x50.
It didn't help to switch the camera off and on at the Poly TC8.
So it's not predictable if a participant will see the camera view.
Does anyone else have the same experience?
Kind regards,
Hans
