In February, we announced Microsoft Teams data residency for India. Starting August 10, 2018 Microsoft Teams will also provide data residency for Canada. This means that all new Microsoft Teams custo...
Updated Jul 24, 2019
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Microsoft Teams Launches Canada Data Residency, Australia and Japan coming soon...
Our O365 tenant is in Canada. Per Microsoft's instructions, we explicitly disabled Teams the moment the new tenant was created, specifically so that we would not be locked into the North America Geo, and to be able to take advantage of Canadian data residency once available.
I have reconfirmed in the Microsoft 365 Admin Centre, that Teams is still turned OFF for all users.
But, the Data Location for Exchange, Sharepoint, and SfB says "Canada" and for Teams it says "North America".
No user in the tenant can possibly have used Teams at any time since it was immediately disabled when the tenant was created.
Now that Teams data residency in Canada is available, we want to enable Teams with Canadian data residency, but it looks like our tenant had already locked the Teams data residency to the North America geo! Why? And how to we get it changed to Canada now, since it's never been used? Waiting up to 2 years for a "move" is not acceptable, and creating a new tenant and manually moving everybody and their data is also not acceptable.