MicrosoftThank you for sharing the logs and PowerShell. Got out the following:
20:11:45 -- error -- ADAL: SSO: ssoerr - SSO Uber catch
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20:11:45 -- error -- SSO: ssoerr - Fallback to webauth. Err:true
20:11:45 -- event -- name: past-sso-success, eventInfo: undefined, eventpdclevel: 2,
20:11:45 -- info -- Auth: indivRoadblockDisabled:false,modernAuthSucceeded:undefined, disableWebAuth:false
20:11:45 -- info -- Auth: roadBlockEnabled:undefined,loginInAsGuest:false,IndividualRoadblock:false,isLoggedInAnonymously:false,isRigel:true
20:11:45 -- info -- Guest Tenant Id set to
20:11:45 -- info -- Auth: indivRoadblockDisabled:false,modernAuthSucceeded:undefined, disableWebAuth:false
20:11:45 -- event -- panelview: Panel.Type: oopsPage, Panel.Region: main, Panel.LaunchMethod: userInitiated, DataBag.OopsReason: auth_roadblock, eventpdclevel: 2,
20:11:45 -- warning -- Loading oops page with id: 0 due to: auth_roadblock
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20:11:45 -- event -- name: desktop_auth_roadblock, reason: auth_roadblock, errorCode: caa10001, errorDescription: There's a more permanent way to sign in to Microsoft Teams. If you're having trouble completing the process, talk to your IT admin., oopsId:...
20:11:45 -- event -- reason: auth_roadblock, errorCode: caa10001, errorDescription: There's a more permanent way to sign in to Microsoft Teams. If you're having trouble completing the process, talk to your IT admin., oopsId...
20:11:45 -- error -- RigelServiceProxy Received showingOopsPage event.
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20:11:45 -- info -- Added AuthenticationFailed (current state: Unknown -> AuthenticationFailed)
20:11:45 -- error -- SSO: ssoerr - SSO failed. ErrorCode: Error Desc: Status: caa10001
Look fun: "...talk to your IT admin.." 😄
But the error leads to the following page:
But I'm not sure how this is different with Room System and Teams desktop client. With the desktop client we have not faced this issue.
Edit: This was because of conditional access and licences, it is working now \o/
