MicrosoftJohnGruszczyk Thanks for your reply John. I saw the reply from the other poster before I saw yours. I appreciate your response, but not having a solution isn't helpful. As you can see from my previous post, I've been evaluating alternative solutions because Microsoft drove me to it by not releasing their solution in a way it could be tested (I never even knew other products were out there until you raised the possibility, I didn't even think of looking until I'd waited 2 months after completing my useless trial of teams and got frustrated that I still wasn't able to test it yet). Based on advertised functionality alone, Microsoft doesn't look like it comes close to the functionality of the other tools (of which I've tested all but one), but I still wanted to give Teams Premium a chance just in case it was better than the others despite it looking not as functional from advertising alone. So unless Microsoft gets their act together and finds a way to reactivate the trial they are going to miss the boat for an organisation that has over 1000 staff - a licencing opportunity lost.
Incidentally, since completing our useless trial (ie. the one where you hadn't released the functionality yet but didn't make it clear at the time of activating it that there was functionality missing), Teams has prompted me twice now that I could re-activate the trial. Since the functionality had not yet been released I didn't take up the offer. Now that the functionality has been released I can't find a way to make it prompt me with that again. So surely there is a way you can make it work as there seems to be some mechanism already in there to allow it?
I wait, not for much longer, with great anticipation before I give up and go with a competitor's product. Thanks
