it's 1000% better than Visio because Visio doesn't exist in Teams.
Lucid (and any other workflow app in MS Teams) has a major problem:
the diagrams are located in the Lucid app.
We write our requirements, user stories, user guides in the Wiki app that is integrated with Teams.
We all want to be able to add/modify a process flow, diagram etc directly in the Wiki page. It is is critical that these diagrams are contextual (visible in the Wiki page where they belong too). we first add cross reference in the Wiki (e.g. "Go to process flow A1") to ask user to go to the Lucid app and find the aformenetioned process flow. It is very cumbersome.
another option was to create a screenshot of the Lucid chart and paste it in the right place in the Wiki as a picture. Expectidely, this was a disaster as the pictures were never in sync.
At the end, the lack of visual and authoring integration between Lucid and Wiki was a dealbreaker.
Lucid needs to support integration with Wiki and a check in/out mecanism