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Microsoft Teams Blog
3 MIN READ

Announcing Call Record Insights for Microsoft Teams

JustinWalker's avatar
JustinWalker
Icon for Microsoft rankMicrosoft
Apr 08, 2024
In an era where Microsoft Teams is central to communication and collaboration, the treasure trove of data within call records has remained largely untapped due to the complexity and technical challen...
Updated Apr 18, 2024
Version 3.0
microsoft teams
Beta_Tester_2000's avatar
Beta_Tester_2000
Copper Contributor
Apr 24, 2024

This is a great solution for CDR retention. It seems that native access to CDR records via PAC, graph or Power Bi keeps changing from 365 days to 28 days, then recently back to 365 days. However, the cost associated with running this solution in Azure is substantial to say the least. It might work for large enterprises, but not for small or mid-size customers.