Empower your frontline workforce with Microsoft Teams. It's now easier than ever to set up on personal devices (BYOD)! Our new onboarding experience, available in public preview, helps your frontline workers quickly get started.
Frontline workers are the heartbeat of your organization and they need quick, secure access to Microsoft Teams to stay connected and productive. Yet, for many companies, onboarding Teams on a personal device can feel like a maze of extra steps due to security and compliance requirements. That’s where our new web-based onboarding experience comes in.
This solution is designed to simplify and accelerate setup for frontline workers, ensuring they can start collaborating on their first day. This guide is intended to be used on a desktop kiosk or a shared PC at the work site. This guided experience walks them through every step to get Teams up and running on their mobile device.
Check out the video below to see the experience in action:
Key benefits
- Frontline efficiency: Every minute counts. A streamlined onboarding process means workers spend less time troubleshooting and more time serving customers.
- Security without complexity: Organizations often enforce MFA, app protection policies and conditional access policies. Our experience adapts dynamically to these requirements, so compliance doesn’t slow you down.
- Consistency at scale: No more creating custom guides or relying on word-of-mouth instructions. This experience ensures every worker follows the same secure, tested process.
How it works
1. Start Onboarding:
- On a kiosk or shared PC, go to https://aka.ms/getfrontlineteams.
- Choose your device and sign in with your work credentials.
2. Download Required Apps:
- Based on your organization’s policies, you may need Microsoft Authenticator or Company Portal.
- Scan the QR code to download apps and complete the guided steps indicated in the wizard.
3. Install Teams:
- Scan the QR code to download Teams, sign in, and you’re ready to go!
Next steps
Check out our frontline worker session at Microsoft Ignite: Don't gatekeep AI: Empower, secure, scalable innovations for frontline on Friday, November 21 at 2:30pmET. This session features Principal Product Manager Vishal Anil and Product Marketing Director Jeremy Carlson on stage in San Francisco to talk about unlocking productivity and efficiency with innovative AI-powered solutions tailored for frontline-specific workflows and mobile first experiences.
Explore our learn docs for details about improving onboarding of Teams for frontline on personal devices.
Microsoft