By Lothar Zeitler – Senior Program Manager | Microsoft Intune
This article covers some methods to help enroll and configure Windows-based Microsoft Teams Rooms devices with Microsoft Endpoint Manager - Intune. Teams Rooms comes with a specially configured Windows 10 image supplied by the original equipment manufacturer (OEM). Successful installation and deployment of Teams Rooms requires preparation, such as account provisioning and a device deployment and enrollment strategy. For detailed information to help you plan your Teams Rooms deployments, see Microsoft Teams Rooms | Deployment overview.
Note: Microsoft Teams devices can be managed in the Teams admin center or in Microsoft Teams Rooms Pro Management Service. Mobile device management (MDM) enrollment is not part of the default installation process for Teams devices. Windows Autopilot enrollment is not supported.
The other method is to use a Teams resource or DEM account to enroll the device in Intune. Please note that these steps must be done manually, and you will need to give passwords to local technicians. Additionally, keep in mind that a Teams resource account will have privileges on Exchange (read/write calendar, browse/search in the GAL), Teams (chats, call, meeting, etc.), as well as read in Azure AD.
From a license perspective, everything you need to register the device in Azure Active Directory (Azure AD) and enroll it in Intune is already covered by the Microsoft Teams Rooms licenses.
Your organization might already have unmanaged Teams Rooms Windows devices in operation that are set up with local user accounts. The local account is used to perform an automated sign in to Windows, while the Teams app on these devices is using the Azure AD Teams resource account to sign in. However, the Teams Rooms device isn’t registered with Azure AD or Intune.
There are two options for registering and enrolling these devices. The first option is to use a resource account to register and enroll the device. The second and preferred option is to create a provisioning package with Windows Configuration Designer and apply this to a Teams Rooms device. This will restart the device and apply the settings (for example, a computer name), and join it to Azure AD.
Before we get started, let’s ensure that we have a dynamic group in Azure AD that adds all the Teams Rooms devices. This helps to identify which devices to apply Teams Rooms-related settings and policies to, and will handle them as a group, separate from other Windows devices.
In our example scenario, we use a naming convention to include “MTR” to help identify Teams Rooms. Then, in the rule we use the name as the criteria and create a rule to add every computer containing “MTR” to the group.
Screenshot showing a dynamic membership rule with the following rule syntax: (device.displayName -contains "MTR").
Check if the computer name follows a standard. There is no name generation for Teams Rooms devices that are installed only as “workgroup” computers. Instead, generic names such as “Desktop-1234” will be used.
Enroll devices with a resource account
Using a resource account to register Teams Rooms devices is a manual process. On the device user interface, select More (…) and then select Settings.
Image of the Teams UI showing the "More" option with an ellipsis icon.
Image of the Teams UI showing the "Settings" option with a gear icon.
Confirm that you are signing in with a local Administrator account and enter the password.
In the Settings menu, choose Windows Settings and you will be prompted to sign in with an Administrator account again. Save and exit Teams.
Image of the Settings menu in Teams, showing the "Windows Settings" option on the bottom left.
From the Windows Start menu, open Settings, select Accounts, and then select Access work or school. On the Set up a work or school account dialog, under Alternate actions, select Join this device to Azure Active Directory.
A screenshot showing the "Microsoft account - Set up a work or school account" pop-up, with "Join this device to Azure Active Directory" selected at the bottom.
Sign in with the resource account credentials. Keep in mind that the resource account is added to the local machine and uses Administrator credentials. However, in Azure AD the user does not have any rights.
A screenshot of the "Make sure this is your organization" pop-up, showing "User type: Administrator" to confirm you are signed in with Administrator credentials.
If the connection was successful, you’ll see the account under Access work or school.
A screenshot of the "Settings - Access work or school" menu that shows a connected Azure AD account.
After the device has joined Azure AD it will appear in Intune as a Windows device. We used a user account for enrollment, so the device is mapped to the resource account, as we can see in the Primary user field.
An image of the device "Overview" page in the Microsoft Endpoint Manager admin center, showing the "Primary user" field.
Typically, these types of devices are considered shared devices, so you should manually remove the primary user. Select Properties, and then select Remove primary user and select Save at the top of the page.
Note: You can use a DEM account to enroll Teams Rooms devices in the same way. However, the DEM account will become the primary user of the device, and you’ll need to remove it as well. A benefit of using a DEM account over a resource account is that the DEM account can only enroll devices and will not have any rights to access mailboxes, calendars etc.
An image of the device "Properties" page in the Microsoft Endpoint Manager admin center, showing the option to "Remove primary user".
You’ll see a notification that the device will now operate in shared mode.
An image of the warning message that you will get if you choose to remove the primary user: "Removing the primary user of a device configures it to operate in shared mode. In this mode, users, including the previously assigned primary user, can no longer self-service this device in the Company Portal. Learn more [link]".
At this point, we have successfully enrolled Teams Rooms in Intune. In the next section, we’ll review how to bulk enroll Teams Rooms using a Windows Configuration Designer package.
Enroll devices with Windows Configuration Designer
An easy way to enroll Teams Rooms Windows devices is with a Windows Configuration Designer provisioning package. First, install Windows Configuration Designer from the Windows Store: https://www.microsoft.com/store/productId/9NBLGGH4TX22.
Open Windows Configuration Designer—it should look like this:
A screenshot of the Windows Configuration Designer UI that has different options to create different types of provisioning packages, or open a recent project.
For our example, we select Provision desktop devices to create a new project, add a name, the project folder path, and an optional description, and then select Finish.
An image of the New project page in Windows Configuration Designer, where you add a project name, browse for the project folder, and add a description. For our example, we add the name "MTR Provisioning package" and the description "Configuration package for Windows MTR devices" Our example folder location is blurred out.
In the package definition, you can specify some rules for the computer name. For this example, we want to ensure that every device starts with “MTR” followed by a three-digit random number. We use the value: MTR-%RAND:3%
Note:
To add already existing Teams Rooms devices to a dynamic group, it is recommended to configure the Device Name in the provisioning package.
Make sure to disable the Configure devices for shared use setting. If you allow this option, Windows Teams Rooms devices will not allow local sign-ins.
A screenshot of the new project tab ("MTR Provisioning package") in Windows Configuration Designer, on the "Set up device" page in the left menu. There are two areas selected: the "Device name" field and the "Configure devices for shared use" section, with the toggle set to "No".
We disable the Wi-Fi connection for Teams Rooms, which require LAN connections in meeting rooms. Select Next.
A screenshot of the "Set up network" page from the left menu in Windows Configuration Designer, with the "Set up network" toggle set to "Off".
Under Account management, select Enroll in Azure AD to join the device to Azure AD. Next, select Get Bulk Token to request an enrollment token from Azure AD. You can use a DEM account, or any other account that has rights to gather the bulk token. During the enrollment, a new account will be created. Note the token expiration date in the Bulk Token Expiry field and select Next.
A screenshot of the "Account Management" page from the left menu in Windows Configuration Designer, with the "Enroll in Azure AD" option selected, and an example value of 06/28/2022 in the "Bulk Token Expiry" field.
When the token is issued, we see the status Bulk Token Fetched Successfully.
Cropped image of the "Account Management" page showing the "Bulk AAD Token" field with a status "Bulk Token Fetched Successfully" in green font.
In Intune, we see the new, corresponding enrollment account that Windows Configuration Designer created.
Note: The account that was used for the token request is not stored in the package.
A cropped image of the package as a new profile in Intune (the Endpoint Manager admin center).
For our example, we do not need to add any apps and there are no certificates, either. Select Next to continue to the Finish page, review the summary, and then select Create to generate the package.
A screenshot of the "Finish" page in the Windows Configuration Designer UI showing the "Create" button (under "You are ready to create the package!").
After the package is created, you’ll see the storage location below the create button.
A cropped image of the Finish page, showing the "copied to" location of the new package we just created.
As a last step, copy the PPKG File to a USB drive.
An image of the package file in a local directory. Our example file name is "MTR Provisioning package" and the "Type" shows as "RunTime Provisioning Tool".
To assign a Windows configuration Designer package, open Windows Settings as an Administrator. From the Windows Start menu, select Settings and then sign in with a local Administrator account (if you are not already signed is as a local Admin).
In Settings, select Accounts > Access work and school > Add or remove a provisioning package.
Screenshot of the Windows Settings "Access work or school" menu, with the option "Add or remove a provisioning package" selected.
In the Provisioning packages dialog, select Add a package.
A screenshot of the Windows Settings "Provisioning packages" window with the option "Add a package" selected.
Then select and add the package we created earlier from the USB drive.
A screenshot of the Windows Settings "Add a package" window that shows the package we created (MTP Provisioning package.ppkg) and the "Add" button.
In the User Account Control (UAC) dialog, select Yes.
An image of the User Account Control pop-up dialog that says "Do you want to allow this app to make changes to your device?" with the "Yes" button selected.
A dialog opens, confirming that the package is from a trusted source. Additionally, it shows you the information about the changes that will be made to the system. To continue with the installation, select Yes, add it.
An image of the dialog "Is this package from a source you trust?" with the button "Yes, add it" selected.
After the confirmation, the device reboots and begins the setup process.
A screenshot showing the dialog "You're about to be signed out: Windows will shut down in 1 minute".
Note: If you install a provisioning package on a device which is already in use, but not enrolled in Intune, it does not reset the system. Windows applies the new settings, renames the computer, and joins the device to Azure AD, if specified. Furthermore, enrollment accounts used by the provisioning process do not assign a primary user for the device.
Onboard a new Teams Rooms device automatically to Intune
The only way to enroll a new Teams Rooms device during setup is to use a provisioning package. You can use the package we built in our example and copy it to a USB drive in the root folder. Connect the drive to Teams Rooms during the Out of Box Experience (OOBE) phase. Setup will find the file and will continue with the enrollment. For more information, see Apply a provisioning package.
Important: Windows Autopilot enrollment is not supported for Teams Rooms devices.
If you have completed a new installation or have enrolled an existing device with a provisioning package, the User Account Control dialog will not show the local Administrator account anymore in your Teams Rooms settings. If you want to enter the device settings as an administrator, sign in with “.\” as a prefix for your local Admin account. For example, you will sign in with the account .\Admin.
An image of the User Account Control pop-up dialog that says "Do you want to allow this app to make changes to your device?" and an empty field under the message "To continue, enter an admin user name and password" where you need to enter an email address.
Summary
There are several ways to enroll Teams Rooms Windows devices in Intune. For existing devices, you can use the Teams resource account or a DEM account to perform an Azure AD join and enroll the device in Intune. However, instead of using these accounts and the manual steps they require, you can use a provisioning package to enroll Teams Rooms devices in Intune. This is the recommended method for a few reasons: the provisioning package enrolls the device with a token, so you don’t need to know or use a resource or DEM account and share the password; the device won’t have a primary user and will apply computer naming according to the rules defined in the package; and the device will be restarted, not reset, and will keep all the relevant settings.
If you do decide to enroll Teams Rooms devices with a resource account, remember that the account still has resource access to certain services. Using a DEM account will help you limit the account’s rights to device enrollment only. But in both scenarios, you will need to complete some manual post-installation tasks to remove the device’s primary user in Intune to make it a shared device, and to modify the computer name if needed.
For new installations of Teams Rooms, you can apply a provisioning package during the OOBE phase of the setup process. After completion, the device is already enrolled in Intune.
We hope this post helps you better understand the different options for enrolling Teams Rooms devices in Intune. Keep in mind that we recommend using a provisioning package and a dedicated account for enterprise installations and registrations with minimal interaction. If you have any questions or feedback, reply to this post or reach out to @IntuneSuppTeam on Twitter.
I went through the steps on our Test Room to enroll using the Enroll Device with Resource Account. The device itself had been previously joined to our on-prem AD and showed as a Hybrid joined device in Entra.
Now there are two devices showing, one with MDM as Microsoft Intune and the other as MDM None. Also the Recovery Keys section in Intune is greyed out as well as the Local admin password section is missing.
Is there another option for joining Teams Rooms to Intune if they are already Hybrid AAD Joined?
makal007 Just a tip: => I would not recommend to use your admin account as a DEM Account. The whole idea of a DEM around intune is that this very account has no other rights than to enroll devices. Like you can hand it trusted people not being Admins but you can be sure, that they cant do anything else than enrolling devices.
As a side note, if you are already admin you shouldn't need to set it up as DEM, as admins can enroll devices anyhow. This is how I read :
thanks for the fast reply. Then I know where the problem exists. I used a DEM account (my admin account) in generating the WDC Token. This account doesn`t have any licenses attached to it. We have a MTR Pro license. I also created a CA rule for the MTR devices.
The device doesnt need a license. Only the DEM account you use to join it to AAD.
The DEM account need Intune and AADP1 license.
Follow steps below to generate WCD ppkg by using DEM account
Create an DEM Account : basic user with Intune and AADP1 licenses and add it as DEM account
Assign Device Adminstrator role to this user (mandatory)
Add this user in group able to Enroll device (MDM User Scope)
Generate the ppkg by using DEM account
To connect your room :
Create a room account (pure cloud is better)
Assign to it either MTR Basic or Pro license
Configure your MTR (wizard or XML) with this account
Keep in mind if you are AAD Conditional Access based on device compliance status to apply the correct compliance policy to tour devicd enroll in MDM Intune.
Hi makal007 , you need to assign a Microsoft Teams Room Pro license to the Room account for Intune. The Teams Room Basic license doesn't contain the Intune license.
Hi Intune_Support_Team Still a bit confused where to put de license for MTR on the resource or the device? I have used the WCD and enrolled it in Azure AD (Entra ID...okay ), with success, created the Dyn. Group etc. But there is no license on the device itself, so the device won`t popup in MDM, only in AAD and not managed by MDM? Because I attached the license to the Resource (in our case email address removed for privacy reasons) instead of the device?
Does it mean I need a license for the resource and the device? Think not?
Christopher Holschuh Thank you for your post! Really? And I thought DEM accounts are EXACTLY for scenarios like this?! I mean, standard accounts are limited in the amount of how many devices they can enroll, so they came up with this DEM thing in the first place. Looks like I did not understand it as it simply does not make sense to me. Can anybody help me out here?
User trying to bulk enroll the devices in Intune through Windows Configuration Designer i.e. provisioning package, the account which created the bulk token part is not added to any of the below roles which is a primary requirement.
• Global Administrator
• Cloud Device Administrator
• Intune Administrator
• Password Administrator
Which explains, the account which is needed to create a provisioning package should be part of any of the roles mentioned above. After making the changes, devices are able to provision and eventually enroll in Intune/ Azure.
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Read this post to learn more on enrolling and configuring Windows-based Microsoft Teams Rooms devices with Intune!
\n
\n
","body":"
By Lothar Zeitler – Senior Program Manager | Microsoft Intune
\n
\n
This article covers some methods to help enroll and configure Windows-based Microsoft Teams Rooms devices with Microsoft Endpoint Manager - Intune. Teams Rooms comes with a specially configured Windows 10 image supplied by the original equipment manufacturer (OEM). Successful installation and deployment of Teams Rooms requires preparation, such as account provisioning and a device deployment and enrollment strategy. For detailed information to help you plan your Teams Rooms deployments, see Microsoft Teams Rooms | Deployment overview.
\n
\n
Note: Microsoft Teams devices can be managed in the Teams admin center or in Microsoft Teams Rooms Pro Management Service. Mobile device management (MDM) enrollment is not part of the default installation process for Teams devices. Windows Autopilot enrollment is not supported.
The other method is to use a Teams resource or DEM account to enroll the device in Intune. Please note that these steps must be done manually, and you will need to give passwords to local technicians. Additionally, keep in mind that a Teams resource account will have privileges on Exchange (read/write calendar, browse/search in the GAL), Teams (chats, call, meeting, etc.), as well as read in Azure AD.
\n
\n
From a license perspective, everything you need to register the device in Azure Active Directory (Azure AD) and enroll it in Intune is already covered by the Microsoft Teams Rooms licenses.
Your organization might already have unmanaged Teams Rooms Windows devices in operation that are set up with local user accounts. The local account is used to perform an automated sign in to Windows, while the Teams app on these devices is using the Azure AD Teams resource account to sign in. However, the Teams Rooms device isn’t registered with Azure AD or Intune.
\n
\n
There are two options for registering and enrolling these devices. The first option is to use a resource account to register and enroll the device. The second and preferred option is to create a provisioning package with Windows Configuration Designer and apply this to a Teams Rooms device. This will restart the device and apply the settings (for example, a computer name), and join it to Azure AD.
\n
\n
Before we get started, let’s ensure that we have a dynamic group in Azure AD that adds all the Teams Rooms devices. This helps to identify which devices to apply Teams Rooms-related settings and policies to, and will handle them as a group, separate from other Windows devices.
In our example scenario, we use a naming convention to include “MTR” to help identify Teams Rooms. Then, in the rule we use the name as the criteria and create a rule to add every computer containing “MTR” to the group.
\n
\n
Screenshot showing a dynamic membership rule with the following rule syntax: (device.displayName -contains \"MTR\").
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Check if the computer name follows a standard. There is no name generation for Teams Rooms devices that are installed only as “workgroup” computers. Instead, generic names such as “Desktop-1234” will be used.
\n
\n
Enroll devices with a resource account
\n
Using a resource account to register Teams Rooms devices is a manual process. On the device user interface, select More (…) and then select Settings.
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Image of the Teams UI showing the \"More\" option with an ellipsis icon.
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Image of the Teams UI showing the \"Settings\" option with a gear icon.
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Confirm that you are signing in with a local Administrator account and enter the password.
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In the Settings menu, choose Windows Settings and you will be prompted to sign in with an Administrator account again. Save and exit Teams.
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Image of the Settings menu in Teams, showing the \"Windows Settings\" option on the bottom left.
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From the Windows Start menu, open Settings, select Accounts, and then select Access work or school. On the Set up a work or school account dialog, under Alternate actions, select Join this device to Azure Active Directory.
\n
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A screenshot showing the \"Microsoft account - Set up a work or school account\" pop-up, with \"Join this device to Azure Active Directory\" selected at the bottom.
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Sign in with the resource account credentials. Keep in mind that the resource account is added to the local machine and uses Administrator credentials. However, in Azure AD the user does not have any rights.
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A screenshot of the \"Make sure this is your organization\" pop-up, showing \"User type: Administrator\" to confirm you are signed in with Administrator credentials.
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If the connection was successful, you’ll see the account under Access work or school.
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A screenshot of the \"Settings - Access work or school\" menu that shows a connected Azure AD account.
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After the device has joined Azure AD it will appear in Intune as a Windows device. We used a user account for enrollment, so the device is mapped to the resource account, as we can see in the Primary user field.
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An image of the device \"Overview\" page in the Microsoft Endpoint Manager admin center, showing the \"Primary user\" field.
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\n
Typically, these types of devices are considered shared devices, so you should manually remove the primary user. Select Properties, and then select Remove primary user and select Save at the top of the page.
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Note: You can use a DEM account to enroll Teams Rooms devices in the same way. However, the DEM account will become the primary user of the device, and you’ll need to remove it as well. A benefit of using a DEM account over a resource account is that the DEM account can only enroll devices and will not have any rights to access mailboxes, calendars etc.
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An image of the device \"Properties\" page in the Microsoft Endpoint Manager admin center, showing the option to \"Remove primary user\".
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You’ll see a notification that the device will now operate in shared mode.
\n
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An image of the warning message that you will get if you choose to remove the primary user: \"Removing the primary user of a device configures it to operate in shared mode. In this mode, users, including the previously assigned primary user, can no longer self-service this device in the Company Portal. Learn more [link]\".
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At this point, we have successfully enrolled Teams Rooms in Intune. In the next section, we’ll review how to bulk enroll Teams Rooms using a Windows Configuration Designer package.
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\n
Enroll devices with Windows Configuration Designer
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An easy way to enroll Teams Rooms Windows devices is with a Windows Configuration Designer provisioning package. First, install Windows Configuration Designer from the Windows Store: https://www.microsoft.com/store/productId/9NBLGGH4TX22.
\n
\n
Open Windows Configuration Designer—it should look like this:
\n
A screenshot of the Windows Configuration Designer UI that has different options to create different types of provisioning packages, or open a recent project.
\n
\n
For our example, we select Provision desktop devices to create a new project, add a name, the project folder path, and an optional description, and then select Finish.
\n
\n
An image of the New project page in Windows Configuration Designer, where you add a project name, browse for the project folder, and add a description. For our example, we add the name \"MTR Provisioning package\" and the description \"Configuration package for Windows MTR devices\" Our example folder location is blurred out.
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In the package definition, you can specify some rules for the computer name. For this example, we want to ensure that every device starts with “MTR” followed by a three-digit random number. We use the value: MTR-%RAND:3%
\n
\n
Note:
\n
\n
To add already existing Teams Rooms devices to a dynamic group, it is recommended to configure the Device Name in the provisioning package.
\n
Make sure to disable the Configure devices for shared use setting. If you allow this option, Windows Teams Rooms devices will not allow local sign-ins.
\n
\n
A screenshot of the new project tab (\"MTR Provisioning package\") in Windows Configuration Designer, on the \"Set up device\" page in the left menu. There are two areas selected: the \"Device name\" field and the \"Configure devices for shared use\" section, with the toggle set to \"No\".
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We disable the Wi-Fi connection for Teams Rooms, which require LAN connections in meeting rooms. Select Next.
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A screenshot of the \"Set up network\" page from the left menu in Windows Configuration Designer, with the \"Set up network\" toggle set to \"Off\".
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Under Account management, select Enroll in Azure AD to join the device to Azure AD. Next, select Get Bulk Token to request an enrollment token from Azure AD. You can use a DEM account, or any other account that has rights to gather the bulk token. During the enrollment, a new account will be created. Note the token expiration date in the Bulk Token Expiry field and select Next.
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A screenshot of the \"Account Management\" page from the left menu in Windows Configuration Designer, with the \"Enroll in Azure AD\" option selected, and an example value of 06/28/2022 in the \"Bulk Token Expiry\" field.
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When the token is issued, we see the status Bulk Token Fetched Successfully.
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Cropped image of the \"Account Management\" page showing the \"Bulk AAD Token\" field with a status \"Bulk Token Fetched Successfully\" in green font.
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In Intune, we see the new, corresponding enrollment account that Windows Configuration Designer created.
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Note: The account that was used for the token request is not stored in the package.
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A cropped image of the package as a new profile in Intune (the Endpoint Manager admin center).
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For our example, we do not need to add any apps and there are no certificates, either. Select Next to continue to the Finish page, review the summary, and then select Create to generate the package.
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A screenshot of the \"Finish\" page in the Windows Configuration Designer UI showing the \"Create\" button (under \"You are ready to create the package!\").
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After the package is created, you’ll see the storage location below the create button.
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A cropped image of the Finish page, showing the \"copied to\" location of the new package we just created.
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As a last step, copy the PPKG File to a USB drive.
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An image of the package file in a local directory. Our example file name is \"MTR Provisioning package\" and the \"Type\" shows as \"RunTime Provisioning Tool\".
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To assign a Windows configuration Designer package, open Windows Settings as an Administrator. From the Windows Start menu, select Settings and then sign in with a local Administrator account (if you are not already signed is as a local Admin).
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In Settings, select Accounts > Access work and school > Add or remove a provisioning package.
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Screenshot of the Windows Settings \"Access work or school\" menu, with the option \"Add or remove a provisioning package\" selected.
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In the Provisioning packages dialog, select Add a package.
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A screenshot of the Windows Settings \"Provisioning packages\" window with the option \"Add a package\" selected.
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Then select and add the package we created earlier from the USB drive.
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A screenshot of the Windows Settings \"Add a package\" window that shows the package we created (MTP Provisioning package.ppkg) and the \"Add\" button.
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In the User Account Control (UAC) dialog, select Yes.
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An image of the User Account Control pop-up dialog that says \"Do you want to allow this app to make changes to your device?\" with the \"Yes\" button selected.
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A dialog opens, confirming that the package is from a trusted source. Additionally, it shows you the information about the changes that will be made to the system. To continue with the installation, select Yes, add it.
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An image of the dialog \"Is this package from a source you trust?\" with the button \"Yes, add it\" selected.
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After the confirmation, the device reboots and begins the setup process.
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A screenshot showing the dialog \"You're about to be signed out: Windows will shut down in 1 minute\".
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Note: If you install a provisioning package on a device which is already in use, but not enrolled in Intune, it does not reset the system. Windows applies the new settings, renames the computer, and joins the device to Azure AD, if specified. Furthermore, enrollment accounts used by the provisioning process do not assign a primary user for the device.
Onboard a new Teams Rooms device automatically to Intune
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The only way to enroll a new Teams Rooms device during setup is to use a provisioning package. You can use the package we built in our example and copy it to a USB drive in the root folder. Connect the drive to Teams Rooms during the Out of Box Experience (OOBE) phase. Setup will find the file and will continue with the enrollment. For more information, see Apply a provisioning package.
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Important: Windows Autopilot enrollment is not supported for Teams Rooms devices.
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If you have completed a new installation or have enrolled an existing device with a provisioning package, the User Account Control dialog will not show the local Administrator account anymore in your Teams Rooms settings. If you want to enter the device settings as an administrator, sign in with “.\\” as a prefix for your local Admin account. For example, you will sign in with the account .\\Admin.
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An image of the User Account Control pop-up dialog that says \"Do you want to allow this app to make changes to your device?\" and an empty field under the message \"To continue, enter an admin user name and password\" where you need to enter an email address.
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Summary
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There are several ways to enroll Teams Rooms Windows devices in Intune. For existing devices, you can use the Teams resource account or a DEM account to perform an Azure AD join and enroll the device in Intune. However, instead of using these accounts and the manual steps they require, you can use a provisioning package to enroll Teams Rooms devices in Intune. This is the recommended method for a few reasons: the provisioning package enrolls the device with a token, so you don’t need to know or use a resource or DEM account and share the password; the device won’t have a primary user and will apply computer naming according to the rules defined in the package; and the device will be restarted, not reset, and will keep all the relevant settings.
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If you do decide to enroll Teams Rooms devices with a resource account, remember that the account still has resource access to certain services. Using a DEM account will help you limit the account’s rights to device enrollment only. But in both scenarios, you will need to complete some manual post-installation tasks to remove the device’s primary user in Intune to make it a shared device, and to modify the computer name if needed.
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For new installations of Teams Rooms, you can apply a provisioning package during the OOBE phase of the setup process. After completion, the device is already enrolled in Intune.
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We hope this post helps you better understand the different options for enrolling Teams Rooms devices in Intune. Keep in mind that we recommend using a provisioning package and a dedicated account for enterprise installations and registrations with minimal interaction. If you have any questions or feedback, reply to this post or reach out to @IntuneSuppTeam on Twitter.
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Post Updates:
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01/09/21: Updated hyperlink.
","body@stringLength":"48870","rawBody":"
By Lothar Zeitler – Senior Program Manager | Microsoft Intune
\n
\n
This article covers some methods to help enroll and configure Windows-based Microsoft Teams Rooms devices with Microsoft Endpoint Manager - Intune. Teams Rooms comes with a specially configured Windows 10 image supplied by the original equipment manufacturer (OEM). Successful installation and deployment of Teams Rooms requires preparation, such as account provisioning and a device deployment and enrollment strategy. For detailed information to help you plan your Teams Rooms deployments, see Microsoft Teams Rooms | Deployment overview.
\n
\n
Note: Microsoft Teams devices can be managed in the Teams admin center or in Microsoft Teams Rooms Pro Management Service. Mobile device management (MDM) enrollment is not part of the default installation process for Teams devices. Windows Autopilot enrollment is not supported.
The other method is to use a Teams resource or DEM account to enroll the device in Intune. Please note that these steps must be done manually, and you will need to give passwords to local technicians. Additionally, keep in mind that a Teams resource account will have privileges on Exchange (read/write calendar, browse/search in the GAL), Teams (chats, call, meeting, etc.), as well as read in Azure AD.
\n
\n
From a license perspective, everything you need to register the device in Azure Active Directory (Azure AD) and enroll it in Intune is already covered by the Microsoft Teams Rooms licenses.
Your organization might already have unmanaged Teams Rooms Windows devices in operation that are set up with local user accounts. The local account is used to perform an automated sign in to Windows, while the Teams app on these devices is using the Azure AD Teams resource account to sign in. However, the Teams Rooms device isn’t registered with Azure AD or Intune.
\n
\n
There are two options for registering and enrolling these devices. The first option is to use a resource account to register and enroll the device. The second and preferred option is to create a provisioning package with Windows Configuration Designer and apply this to a Teams Rooms device. This will restart the device and apply the settings (for example, a computer name), and join it to Azure AD.
\n
\n
Before we get started, let’s ensure that we have a dynamic group in Azure AD that adds all the Teams Rooms devices. This helps to identify which devices to apply Teams Rooms-related settings and policies to, and will handle them as a group, separate from other Windows devices.
In our example scenario, we use a naming convention to include “MTR” to help identify Teams Rooms. Then, in the rule we use the name as the criteria and create a rule to add every computer containing “MTR” to the group.
\n
\n
Screenshot showing a dynamic membership rule with the following rule syntax: (device.displayName -contains \"MTR\").
\n
\n
Check if the computer name follows a standard. There is no name generation for Teams Rooms devices that are installed only as “workgroup” computers. Instead, generic names such as “Desktop-1234” will be used.
\n
\n
Enroll devices with a resource account
\n
Using a resource account to register Teams Rooms devices is a manual process. On the device user interface, select More (…) and then select Settings.
\n
\n
Image of the Teams UI showing the \"More\" option with an ellipsis icon.
\n
\n
Image of the Teams UI showing the \"Settings\" option with a gear icon.
\n
\n
Confirm that you are signing in with a local Administrator account and enter the password.
\n
In the Settings menu, choose Windows Settings and you will be prompted to sign in with an Administrator account again. Save and exit Teams.
\n
\n
Image of the Settings menu in Teams, showing the \"Windows Settings\" option on the bottom left.
\n
\n
From the Windows Start menu, open Settings, select Accounts, and then select Access work or school. On the Set up a work or school account dialog, under Alternate actions, select Join this device to Azure Active Directory.
\n
\n
A screenshot showing the \"Microsoft account - Set up a work or school account\" pop-up, with \"Join this device to Azure Active Directory\" selected at the bottom.
\n
\n
Sign in with the resource account credentials. Keep in mind that the resource account is added to the local machine and uses Administrator credentials. However, in Azure AD the user does not have any rights.
\n
\n
A screenshot of the \"Make sure this is your organization\" pop-up, showing \"User type: Administrator\" to confirm you are signed in with Administrator credentials.
\n
\n
If the connection was successful, you’ll see the account under Access work or school.
\n
\n
A screenshot of the \"Settings - Access work or school\" menu that shows a connected Azure AD account.
\n
\n
After the device has joined Azure AD it will appear in Intune as a Windows device. We used a user account for enrollment, so the device is mapped to the resource account, as we can see in the Primary user field.
\n
\n
An image of the device \"Overview\" page in the Microsoft Endpoint Manager admin center, showing the \"Primary user\" field.
\n
\n
Typically, these types of devices are considered shared devices, so you should manually remove the primary user. Select Properties, and then select Remove primary user and select Save at the top of the page.
\n
\n
Note: You can use a DEM account to enroll Teams Rooms devices in the same way. However, the DEM account will become the primary user of the device, and you’ll need to remove it as well. A benefit of using a DEM account over a resource account is that the DEM account can only enroll devices and will not have any rights to access mailboxes, calendars etc.
\n
\n
An image of the device \"Properties\" page in the Microsoft Endpoint Manager admin center, showing the option to \"Remove primary user\".
\n
\n
You’ll see a notification that the device will now operate in shared mode.
\n
\n
An image of the warning message that you will get if you choose to remove the primary user: \"Removing the primary user of a device configures it to operate in shared mode. In this mode, users, including the previously assigned primary user, can no longer self-service this device in the Company Portal. Learn more [link]\".
\n
\n
At this point, we have successfully enrolled Teams Rooms in Intune. In the next section, we’ll review how to bulk enroll Teams Rooms using a Windows Configuration Designer package.
\n
\n
Enroll devices with Windows Configuration Designer
\n
An easy way to enroll Teams Rooms Windows devices is with a Windows Configuration Designer provisioning package. First, install Windows Configuration Designer from the Windows Store: https://www.microsoft.com/store/productId/9NBLGGH4TX22.
\n
\n
Open Windows Configuration Designer—it should look like this:
\n
A screenshot of the Windows Configuration Designer UI that has different options to create different types of provisioning packages, or open a recent project.
\n
\n
For our example, we select Provision desktop devices to create a new project, add a name, the project folder path, and an optional description, and then select Finish.
\n
\n
An image of the New project page in Windows Configuration Designer, where you add a project name, browse for the project folder, and add a description. For our example, we add the name \"MTR Provisioning package\" and the description \"Configuration package for Windows MTR devices\" Our example folder location is blurred out.
\n
\n
In the package definition, you can specify some rules for the computer name. For this example, we want to ensure that every device starts with “MTR” followed by a three-digit random number. We use the value: MTR-%RAND:3%
\n
\n
Note:
\n
\n
To add already existing Teams Rooms devices to a dynamic group, it is recommended to configure the Device Name in the provisioning package.
\n
Make sure to disable the Configure devices for shared use setting. If you allow this option, Windows Teams Rooms devices will not allow local sign-ins.
\n
\n
A screenshot of the new project tab (\"MTR Provisioning package\") in Windows Configuration Designer, on the \"Set up device\" page in the left menu. There are two areas selected: the \"Device name\" field and the \"Configure devices for shared use\" section, with the toggle set to \"No\".
\n
\n
We disable the Wi-Fi connection for Teams Rooms, which require LAN connections in meeting rooms. Select Next.
\n
\n
A screenshot of the \"Set up network\" page from the left menu in Windows Configuration Designer, with the \"Set up network\" toggle set to \"Off\".
\n
\n
Under Account management, select Enroll in Azure AD to join the device to Azure AD. Next, select Get Bulk Token to request an enrollment token from Azure AD. You can use a DEM account, or any other account that has rights to gather the bulk token. During the enrollment, a new account will be created. Note the token expiration date in the Bulk Token Expiry field and select Next.
\n
\n
A screenshot of the \"Account Management\" page from the left menu in Windows Configuration Designer, with the \"Enroll in Azure AD\" option selected, and an example value of 06/28/2022 in the \"Bulk Token Expiry\" field.
\n
\n
When the token is issued, we see the status Bulk Token Fetched Successfully.
\n
\n
Cropped image of the \"Account Management\" page showing the \"Bulk AAD Token\" field with a status \"Bulk Token Fetched Successfully\" in green font.
\n
\n
In Intune, we see the new, corresponding enrollment account that Windows Configuration Designer created.
\n
\n
Note: The account that was used for the token request is not stored in the package.
\n
\n
A cropped image of the package as a new profile in Intune (the Endpoint Manager admin center).
\n
\n
For our example, we do not need to add any apps and there are no certificates, either. Select Next to continue to the Finish page, review the summary, and then select Create to generate the package.
\n
\n
A screenshot of the \"Finish\" page in the Windows Configuration Designer UI showing the \"Create\" button (under \"You are ready to create the package!\").
\n
\n
After the package is created, you’ll see the storage location below the create button.
\n
\n
A cropped image of the Finish page, showing the \"copied to\" location of the new package we just created.
\n
\n
As a last step, copy the PPKG File to a USB drive.
\n
\n
An image of the package file in a local directory. Our example file name is \"MTR Provisioning package\" and the \"Type\" shows as \"RunTime Provisioning Tool\".
\n
\n
To assign a Windows configuration Designer package, open Windows Settings as an Administrator. From the Windows Start menu, select Settings and then sign in with a local Administrator account (if you are not already signed is as a local Admin).
\n
In Settings, select Accounts > Access work and school > Add or remove a provisioning package.
\n
\n
Screenshot of the Windows Settings \"Access work or school\" menu, with the option \"Add or remove a provisioning package\" selected.
\n
\n
In the Provisioning packages dialog, select Add a package.
\n
\n
A screenshot of the Windows Settings \"Provisioning packages\" window with the option \"Add a package\" selected.
\n
\n
Then select and add the package we created earlier from the USB drive.
\n
\n
A screenshot of the Windows Settings \"Add a package\" window that shows the package we created (MTP Provisioning package.ppkg) and the \"Add\" button.
\n
\n
In the User Account Control (UAC) dialog, select Yes.
\n
\n
An image of the User Account Control pop-up dialog that says \"Do you want to allow this app to make changes to your device?\" with the \"Yes\" button selected.
\n
\n
A dialog opens, confirming that the package is from a trusted source. Additionally, it shows you the information about the changes that will be made to the system. To continue with the installation, select Yes, add it.
\n
\n
An image of the dialog \"Is this package from a source you trust?\" with the button \"Yes, add it\" selected.
\n
\n
After the confirmation, the device reboots and begins the setup process.
\n
\n
A screenshot showing the dialog \"You're about to be signed out: Windows will shut down in 1 minute\".
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Note: If you install a provisioning package on a device which is already in use, but not enrolled in Intune, it does not reset the system. Windows applies the new settings, renames the computer, and joins the device to Azure AD, if specified. Furthermore, enrollment accounts used by the provisioning process do not assign a primary user for the device.
Onboard a new Teams Rooms device automatically to Intune
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The only way to enroll a new Teams Rooms device during setup is to use a provisioning package. You can use the package we built in our example and copy it to a USB drive in the root folder. Connect the drive to Teams Rooms during the Out of Box Experience (OOBE) phase. Setup will find the file and will continue with the enrollment. For more information, see Apply a provisioning package.
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Important: Windows Autopilot enrollment is not supported for Teams Rooms devices.
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If you have completed a new installation or have enrolled an existing device with a provisioning package, the User Account Control dialog will not show the local Administrator account anymore in your Teams Rooms settings. If you want to enter the device settings as an administrator, sign in with “.\\” as a prefix for your local Admin account. For example, you will sign in with the account .\\Admin.
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An image of the User Account Control pop-up dialog that says \"Do you want to allow this app to make changes to your device?\" and an empty field under the message \"To continue, enter an admin user name and password\" where you need to enter an email address.
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Summary
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There are several ways to enroll Teams Rooms Windows devices in Intune. For existing devices, you can use the Teams resource account or a DEM account to perform an Azure AD join and enroll the device in Intune. However, instead of using these accounts and the manual steps they require, you can use a provisioning package to enroll Teams Rooms devices in Intune. This is the recommended method for a few reasons: the provisioning package enrolls the device with a token, so you don’t need to know or use a resource or DEM account and share the password; the device won’t have a primary user and will apply computer naming according to the rules defined in the package; and the device will be restarted, not reset, and will keep all the relevant settings.
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If you do decide to enroll Teams Rooms devices with a resource account, remember that the account still has resource access to certain services. Using a DEM account will help you limit the account’s rights to device enrollment only. But in both scenarios, you will need to complete some manual post-installation tasks to remove the device’s primary user in Intune to make it a shared device, and to modify the computer name if needed.
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For new installations of Teams Rooms, you can apply a provisioning package during the OOBE phase of the setup process. After completion, the device is already enrolled in Intune.
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We hope this post helps you better understand the different options for enrolling Teams Rooms devices in Intune. Keep in mind that we recommend using a provisioning package and a dedicated account for enterprise installations and registrations with minimal interaction. If you have any questions or feedback, reply to this post or reach out to @IntuneSuppTeam on Twitter.
Read this post to learn more on enrolling and configuring Windows-based Microsoft Teams Rooms devices with Intune!
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Enrolling Microsoft Teams Rooms on Windows devices with Microsoft Endpoint Manager","moderationData":{"__ref":"ModerationData:moderation_data:4275588"},"body":"
I went through the steps on our Test Room to enroll using the Enroll Device with Resource Account. The device itself had been previously joined to our on-prem AD and showed as a Hybrid joined device in Entra.
Now there are two devices showing, one with MDM as Microsoft Intune and the other as MDM None. Also the Recovery Keys section in Intune is greyed out as well as the Local admin password section is missing.
Is there another option for joining Teams Rooms to Intune if they are already Hybrid AAD Joined?
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makal007 Just a tip: => I would not recommend to use your admin account as a DEM Account. The whole idea of a DEM around intune is that this very account has no other rights than to enroll devices. Like you can hand it trusted people not being Admins but you can be sure, that they cant do anything else than enrolling devices.
As a side note, if you are already admin you shouldn't need to set it up as DEM, as admins can enroll devices anyhow. This is how I read :
So yes, the separete DEM does need its own Intune license, but still it may be worth keeping it separate.
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thanks for the fast reply. Then I know where the problem exists. I used a DEM account (my admin account) in generating the WDC Token. This account doesn`t have any licenses attached to it. We have a MTR Pro license. I also created a CA rule for the MTR devices.
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The device doesnt need a license. Only the DEM account you use to join it to AAD.
The DEM account need Intune and AADP1 license.
Follow steps below to generate WCD ppkg by using DEM account
Create an DEM Account : basic user with Intune and AADP1 licenses and add it as DEM account
Assign Device Adminstrator role to this user (mandatory)
Add this user in group able to Enroll device (MDM User Scope)
Generate the ppkg by using DEM account
To connect your room :
Create a room account (pure cloud is better)
Assign to it either MTR Basic or Pro license
Configure your MTR (wizard or XML) with this account
Keep in mind if you are AAD Conditional Access based on device compliance status to apply the correct compliance policy to tour devicd enroll in MDM Intune.
Regards
Gérald
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Hi makal007 , you need to assign a Microsoft Teams Room Pro license to the Room account for Intune. The Teams Room Basic license doesn't contain the Intune license.
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Hi Intune_Support_Team Still a bit confused where to put de license for MTR on the resource or the device? I have used the WCD and enrolled it in Azure AD (Entra ID...okay ), with success, created the Dyn. Group etc. But there is no license on the device itself, so the device won`t popup in MDM, only in AAD and not managed by MDM? Because I attached the license to the Resource (in our case email address removed for privacy reasons) instead of the device?
Does it mean I need a license for the resource and the device? Think not?
regards
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Christopher Holschuh Thank you for your post! Really? And I thought DEM accounts are EXACTLY for scenarios like this?! I mean, standard accounts are limited in the amount of how many devices they can enroll, so they came up with this DEM thing in the first place. Looks like I did not understand it as it simply does not make sense to me. Can anybody help me out here?
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You are not able to use a DEM account to request a bulk enrollment token, found that out after a two-week open case with Microsoft.
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User trying to bulk enroll the devices in Intune through Windows Configuration Designer i.e. provisioning package, the account which created the bulk token part is not added to any of the below roles which is a primary requirement.
\n
\n
• Global Administrator
\n
• Cloud Device Administrator
\n
• Intune Administrator
\n
• Password Administrator
\n
\n
Which explains, the account which is needed to create a provisioning package should be part of any of the roles mentioned above. After making the changes, devices are able to provision and eventually enroll in Intune/ Azure.
\n
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Microsoft
