Taking a closer look at Microsoft 365 Copilot experience courses for ILT

Please utilize the information shared below to better support your learner's journey. 

MS-4008: Microsoft 365 Copilot Interactive Experience

• Target Audience: Decision-makers (Executives) with a Microsoft 365 Copilot license.
• Format: 60-minute session emphasizing strategic and operational benefits for leadership.

• Section 1: Introduction to Microsoft 365 Copilot
• Section 2: Craft effective prompts & Microsoft 365 Copilot demonstrations
• Section 3: Immersion Experience (hands-on with Microsoft 365 Copilot)

• Focus: Practical applications of Copilot in licensed environments, emphasizing security, productivity, decision-making, and organizational impact.
• Requirements: Microsoft 365 Copilot license required.

MS-4012: Microsoft 365 Copilot Chat Interactive Experience

• Target Audience: Decision-makers (Executives) with Microsoft 365 licenses but without a Copilot license.
• Format: 60-minute session emphasizing strategic and operational benefits for leadership.

• Section 1: Introduction to Microsoft 365 Copilot
• Section 2: Craft effective prompts & Immersion Experience (using Microsoft 365 Copilot Chat only)
• Section 3: Microsoft 365 Copilot demonstrations

• Focus: Similar to MS-4008 but showcases free Microsoft 365 Copilot Chat features in addition to Microsoft 365 Copilot, available with a standard Microsoft 365 license. Includes guidance for participants without an M365 or Copilot license.
• Requirements: Microsoft 365 license recommended (Copilot license not required).
  • Includes alternative guidance for participants without an M365 or Copilot license.

MS-4021: Copilot Immersion Experience

• Target Audience: Business professionals across 11 functional groups (e.g., Business Managers, Executive Assistants, Communications, IT) Not limited to decision-makers.
• Format: Modular and scalable design with tailored demonstrations and activities for each functional group. Trainers select one (1) functional group per 60-minute session.

• Section 1: Introduction to Microsoft 365 Copilot
• Section 2: Craft effective prompts & Microsoft 365 Copilot demonstrations (by Functional Group)
• Section 3: Immersion Experience (by Functional Group, using Microsoft 365 Copilot)

• Focus: Expands on MS-4008 by incorporating functional group-specific tasks to tailor learning to various roles.
• Requirements: Microsoft 365 Copilot license required.

• Participants without a Copilot license should consider MS-4012/

👉 The following questions and answers can additionally help you determine the best experience for your learners:

 

Q: Can I offer MS-4021 instead of MS-4008 to a decision-maker audience?

Yes. MS-4021 includes executives as a functional group, and the demonstrations and immersion experience for executives are identical to those in MS-4008. However, MS-4021 is designed to align with a broader audience, and as a result, it does not emphasize higher-level security and management features that are more relevant to decision-makers. If those topics are critical, MS-4008 is the better choice.

 

Q: What is the recommended classroom size for this training?

We recommend a maximum of 20 participants per session. This ensures that attendees have adequate time to ask questions, receive guidance from the trainer during immersion experiences, and enjoy a more personalized experience.

 

Q: Is there a difference between demonstrations and immersion experiences across MS-4008, MS-4012, and MS-4021?

Yes. MS-4021 uses task-based demonstrations tailored to each functional group, while MS-4008 and MS-4012 focus on application-based demonstrations.

• • Demonstrations MS-4021 highlights real-world tasks that align with specific roles (e.g., Business Manager, IT, Communications) rather than broad application overviews.
  • Immersion experiences MS-4021 takes a more open-ended approach. Instead of step-by-step walkthroughs, participants receive a task and example prompts to assist them with exploring Copilot.
  • Executive-focused demonstrations and immersion experiences remain consistent across all courses (MS-4008, MS-4012, and MS-4021).

 

Q: How do I choose between MS-4008, MS-4012, and MS-4021 for my audience?

Use the following guide to determine the best fit:

• MS-4008 → Best for decision-makers (executives) with Copilot licenses who want full functionality and leadership-focused use cases.
• MS-4012 → Best for decision-makers (executives) without Copilot licenses, emphasizing free Copilot Chat features while demonstrating broader Microsoft 365 Copilot capabilities.
• MS-4021 → Best for business professionals and decision-makers across various functional groups, providing role-specific demonstrations and immersion experiences.

 

Q: Do participants need prior experience with Microsoft 365 Copilot to take this training?

No. These courses are designed for participants with no prior experience with Copilot. The sessions include an introduction to Copilot, prompt-building exercises, and hands-on immersion experiences to help participants explore the technology.

 

Q: Do these courses cover Copilot for industry-specific solutions?

No. These courses focus on Microsoft 365 Copilot within productivity applications (Word, Excel, PowerPoint, Outlook, and Teams). They do not cover industry-specific Copilot solutions or scenarios.